The Strategic Plan Of The Johnson County Kansas -Books Pdf

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Johnson County, Kansas, Automated Information Mapping System (AIMS) July 15, 2002 _____ The AIMS Strategic Plan is intended to be a document to reference when assessing AIMS strategies and to act as a guide for the continuing development and direction of AIMS business.

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INTRODUCTION
Since its inception AIMS has gone beyond the initial objective of providing Geographic
Information System GIS support for reappraisal of real estate values which was
mandated by the State of Kansas in 1985 Additional GIS initiatives included a multi
user database design to encourage data sharing defining and promoting the system for
enterprise use and the inclusion of County management departments cities and
businesses for on going support of the program
There were three primary reasons for initiating these broader GIS objectives First
AIMS was to eliminate the inefficiency of redundant spatial records e g maps and
realize the higher productivity made possible by automation of previously manual
procedures Second AIMS was to draw upon new outside sources of information e g
city building permit records water district underground line work to enhance the system
Third AIMS was to explore opportunities for revenue generation through map sales and
by licensing access to GIS data
Over time significant strides have been made in achieving these objectives AIMS has
developed into a trusted advisor regarding spatial information to County departments and
end users conducting work in Johnson County AIMS is also a model of local
government GIS implementation
Because of the nature of services provided AIMS is tightly integrated with the various
County departments that manage land records infrastructure and information
technology Continuous interaction with these departments is critical to identifying and
implementing GIS solutions that improve the effectiveness of Johnson County
government
CURRENT BUSINESS MISSION
The mission of AIMS is to provide open efficient and enterprise access to spatial data at
a reasonable cost to aid stakeholders in making more efficient and effective decisions
Ultimately these decisions add value to the quality of life that our stakeholders have
come to expect To accomplish this mission AIMS applies sound GIS principles with
quality spatial data and effective distribution technologies to put AIMS services at the
disposal of our stakeholders
These stakeholders include those groups or individuals that are affected by AIMS
actions or resources The AIMS stakeholders are not just internal County departments
but they expand to local and national users that rely on our service resources and
leadership The primary stakeholders include but are not limited to local municipal
governments Johnson County citizens local utilities internal County departments and
public and private entities having an interest in the spatial data relating to Johnson
County The AIMS stakeholder base is a dynamic group that is continuously evolving in
response to the services that AIMS offers see Appendix A
The following service elements are critical to the operation and success of AIMS
AIMS serves as a repository of spatial data about Johnson County Spatial
information is obtained from a variety of sources including databases spreadsheets
images and documents that record information about the natural environment of
Johnson County e g vegetation hydrography soils and the human interaction
with that environment e g street network land ownership municipal boundaries
Once the information is collected it is processed referenced and stored in a manner
that allows and encourages distribution
Distribution of AIMS information and knowledge takes place in many forms and
represents the second basic component of AIMS operation Hardcopy and digital
maps represent the most common form of distribution Maps are generated for
numerous County departments emergency services schools utilities private
businesses municipalities and the citizenry for general reference and decision
making AIMS also partners with a variety of organizations through formal license
agreements that encourage the exchange and enhancement of spatial information
AIMS capitalizes on these relationships to broaden an already comprehensive GIS
while creating a moderate revenue stream A less formal approach is used to
collaborate coordinate and communicate GIS developments within the County
A third service element is the development and implementation of applications that
allow retrieval analysis and map report generation of spatially tied data These
applications encourage use of spatial information about Johnson County to make
informed decisions and to use County resources more efficiently Examples of such
applications include Mapit map generation Parcel Viewer land base map
viewer JCLR web based land record data viewer internet mapping applications
and remote data gathering and assessment tools Application development is fast
becoming the most prominent service element in the AIMS operation
AIMS core business functions are conceptually organized and best defined by four
components see Diagram A AIMS believes these four components are vital to the
success of any GIS The failure of one component will lead to the demise of another and
will result in a failed system
Core Business Functions
Data Maintenance
Development
Infrastructure
Data Distribution Data Use
Integration
Data Maintenance
Data that is accurate current and easily maintained is the lifeblood of a GIS AIMS
employs multiple approaches to data maintenance De centralized a k a distributed
maintenance is the preferred approach Under the de centralized model individual
stakeholders are encouraged to take an active role in the enterprise GIS by taking a
vested interest in the spatial information they rely upon to perform their business
function AIMS staff also maintains numerous spatial layers and databases within
the GIS Whenever possible AIMS will develop or assist in the development of
applications that enhance or embed the maintenance process Through automation
currency and accuracy of the dataset is augmented Finally to maintain and develop
new datasets AIMS encourages and relies on data reciprocation from licensed
partners occasionally contracts for data acquisition from vendors and seeks out
entities that possess additional relevant spatial information to enhance the GIS
Data Distribution
A successful GIS is one that makes data easily accessible Innovative distribution
techniques and the delivery of data in a variety of formats is the foundation to the
expansion of AIMS services AIMS tries to broaden the user base by licensing
spatial data to other GIS operations and end users Data licensing promotes sharing
of similar data stores encourages standardization of data eliminates redundant data
gathering and compilation and reduces the cost to implement and sustain a GIS
The advent of Internet mapping is becoming the optimal solution for spatial data
delivery Because it is available anywhere and at anytime Internet mapping reaches
previously untapped audiences and makes data distribution more efficient and
A crucial component to the success of a GIS is the application and interpretation of
geographic data to address real world needs This component is often quite difficult
to achieve but yields the greatest return on investment The goal of increasing data
use is to encourage the application of GIS to make better decisions and processes
more efficient To accomplish this objective it is necessary to develop tools that use
spatial data to promote an enterprise wide GIS These tools include the development
and implementation of applications that allow retrieval analysis and map report
generation of spatial data Development of these tools requires that developers
comprehend the needs of the customer The more transparent these systems are the
more likely they are to be integrated seamlessly into the work processes of
stakeholders Use of the data through effective means will promote the GIS
encourage the sharing of data and expand the user base and awareness
Infrastructure
As with any organization a GIS has fundamental requirements that support the
development and longevity of the system Currency reliability and diversity of
hardware and software are essential to the support of data maintenance distribution
and use within the GIS GIS professionals who use hardware and software must
have a broad range of technical and professional skills The knowledge base of an
AIMS GIS professional includes experience in information technology e g
computer programming internet development systems administration land records
and GIS concepts see Appendix B Also important to the infrastructure is
advocacy of GIS by the County s management With appropriate knowledge of GIS
and its use in the County support will continue and the implementation of GIS will
VALUES AND PHILOSOPHIES
This section sets forth the fundamental set of ideas and beliefs by which AIMS operates
To convey these organizational values and philosophies we address ten issues of
strategic importance to AIMS
1 The Use of Technology
It is AIMS philosophy regarding technology to continue to be proactive and
progressive but also cautious AIMS has unique technological needs and should
continue to explore new technologies as they become available to assure the best
possible service to our stakeholders It is also our responsibility to provide solutions
that are fiscally responsible and feasible
In the past AIMS has always been a leader in evaluating new technology primarily
due to the nature of the GIS business The sheer volume of data and the processing
power required to assimilate that data has necessitated that AIMS take the lead in
new and innovative technologies to distribute that data It is understood that our
customers and partners look to AIMS to lead the way in evaluating new technology
2 Funding of the AIMS Operation
AIMS strives to produce a high return on the financial resources invested in its
operation As technology enables more efficient dissemination of AIMS data and
services AIMS will accelerate its trend toward becoming more financially self
sufficient AIMS endeavors to reallocate a portion of expenses that in the past
supported our infrastructure of databases hardware software and expertise to
enhancing and expanding our services
Return on investment can be measured in a variety of ways including AIMS ability
to provide cost saving measures across functional boundaries revenue generated
from sales of AIMS products and services and by impacting economic development
and the delivery of public services within Johnson County
3 Role of AIMS and GIS
a within Johnson County Government
First and foremost AIMS provides GIS services in support of County
government operations AIMS also believes GIS can be capitalized upon to
create partnerships with and promote cooperation among County agencies
thereby creating an environment of open exchange that is beneficial to all
AIMS strives to serve Johnson County as a coordinator and mentor of GIS
activities
Because spatial information transcends departmental boundaries GIS by its very
nature is an integrative technology crossing department lines to bring together
common functions revolving around spatial information Forming partnerships
around the creation flow and use of spatial data creates a sense of common
purpose among County agencies and strengthens the GIS enterprise by
distributing knowledge and expertise AIMS other responsibilities also serve to
strengthen the system As a coordinator AIMS tries to reduce redundant efforts
and increase efficiency by synchronizing the spatial data functions among
departments As mentor and educator AIMS shares its own expertise and
experience provides GIS training and provides a forum for the exchange of
ideas and solutions
b to the Citizens Businesses and Municipalities of Johnson County
AIMS believes it is our role to provide spatial information in an easily
accessible and understood format In order to perform that role AIMS must
first listen and respond to the needs of its stakeholders Second AIMS has a
duty to be proactive in marketing and advertising its GIS services through
outreach and educational efforts Third AIMS should attempt to foresee the
data needs of the user community as well as promote the adoption of improved
geographic technology
c beyond Johnson County
There are two main philosophies guiding AIMS in its interactions outside
Johnson County First AIMS recognizes and strives to serve the many
government agencies businesses and individuals residing outside the County
who depend on our services and data We acknowledge a special responsibility
to the metropolitan Kansas City region to actively participate in developing a
regional geographic base Second AIMS endeavors to serve and learn from the
larger GIS community through data sharing general communication with
others and by participating in professional conferences and events
4 Data Sharing
AIMS philosophy on sharing data within Johnson County government is to foster an
environment where data is available without undue restrictions for those who rely on
it to conduct their business AIMS believes that spatial data within Johnson County
should not be bound by any departmental or political barriers
Equally important as the sharing of data when developing an enterprise wide
resource is the contribution of data back to the system Many of the cities and public
utilities maintain data valuable to the County as a whole Examples of valuable
datasets include but are not limited to utility lines addresses zoning etc
5 Data Integrity
AIMS strives to provide the most accurate and current data feasible While it is
recognized that there are situations where 100 accuracy is not efficiently
attainable AIMS makes every effort to identify and correct data inaccuracies in its
own data sources as well as notify proper custodians when AIMS is not the primary
data steward
6 Service Delivery
With the ever increasing use of GIS data and applications AIMS will provide data
and services that are available 24 hours a day 7 days a week 365 days a year
AIMS will not only provide fault tolerant and redundant hardware systems and
applications but will also provide innovative solutions with regards to data
replication and disaster recovery
7 Customer Service
AIMS believes in an accessible personal respectful and proactive approach to
customer service AIMS evaluates requests and services based upon the impact it
has on both the satisfaction of the customer and the return on the County s
investment AIMS balances accessibility of data and services the necessity to
remain current with changes in technology and providing personal attention to meet
the needs of the customer As customer expectations change AIMS strives to be
flexible genuine and responsive
8 Standards
It is AIMS belief that adherence to standards is crucial towards the achievement of a
seamless enterprise GIS It is also AIMS belief that stakeholders play a participative
role in developing and implementing common standards This benefits the entire
AIMS system and GIS in Johnson County by integrating common AIMS and GIS
practices and principles across the AIMS user base
These standards include areas such as data sharing hardware and software
development database design cartographic design and data archiving
9 Service Boundaries
AIMS believes that implementing comprehensive enterprise wide solutions requires
that it also implement a variety of technologies beyond GIS to meet the needs of the
customer It is also a philosophy of AIMS that datasets will be developed only to
meet a specific stakeholder need
The primary duty of AIMS is to collect and maintain spatial data about Johnson
County but it also has an obligation to turn that data into useful information by
providing comprehensive solutions Providing these solutions sometimes requires
that AIMS move beyond the traditional boundaries of GIS to operate in other areas
of information technology
10 Organizational Environment
It is AIMS philosophy to provide a rich fulfilling organizational environment
designed to balance employee productivity with professional growth and
development AIMS most valuable asset is its employees Establishing an
environment where staff members are encouraged to develop and diversify
professionally contributes to a stable productive program that is highly qualified at
providing comprehensive solutions Also important to promoting this philosophy is
fostering teamwork communication and self management to the benefit of AIMS
STRATEGIC DIRECTION GOALS AND RECOMMENDATIONS
The broad long term goals of AIMS listed below emanate from the organizational values
and philosophies set forth in the previous section Specific recommendations are laid
out for each goal and serve as a road map for attaining that goal Goals and
recommendations are grouped by core business function
DATA MAINTENANCE
Goal 1 Ensure that AIMS data is accurate
Recommendation 1 1 Establish and enforce standards for spatial accuracy for
each dataset Make spatial accuracy conform to established or
acceptable levels through editing or replacement of the dataset
Recommendation 1 2 Establish and enforce standards for attribute accuracy and
completeness for each dataset
Recommendation 1 3 Implement quality control QC procedures for each dataset
Wherever possible the QC procedure should be built into the
data maintenance process for continual monitoring of spatial
and attribute accuracy
Goal 2 Ensure that AIMS data is current
Recommendation 2 1 Establish and enforce standards of currency for each dataset
based on the use of the data available funding and workload
required to maintain currency
Goal 3 Continue to acquire relevant datasets
Recommendation 3 1 Work to identify and provide new datasets that benefit the
County and AIMS data partners
Recommendation 3 2 Take advantage of reciprocation agreements to obtain new or
updated data
Recommendation 3 3 Encourage the use of a document imaging system and integrate
the data into the enterprise GIS
Goal 4 Increase the efficiency of the County workflows that support or produce AIMS
Recommendation 4 1 Evaluate the workflow procedures that produce and maintain
spatial and tabular data used by AIMS and identify redundant
efforts inefficient procedures and manual procedures that
adversely effect data quality
Recommendation 4 2 Maximize automation of the processes identified above
Goal 5 Ensure that AIMS data and data maintenance procedures are properly
documented
Recommendation 5 1 Encourage organizations who maintain AIMS data to create
and maintain metadata documentation regarding data
Recommendation 5 2 Continue to update and distribute metadata
Recommendation 5 3 Diagram data maintenance procedures
Goal 6 Decentralize data maintenance
Recommendation 6 1 Encourage the organizations who benefit from the data to take
an active role in maintenance and to develop a vested interest
in the data
DATA DISTRIBUTION
Goal 7 Maximize automation of data distribution
Recommendation 7 1 Continue efforts to make data continuously available through
the Internet
Recommendation 7 2 Increase the number of datasets available through the AIMS
Internet map service
Recommendation 7 3 Continue to enhance Internet map service functionality as
technology changes
Goal 8 Increase data distribution by streamlining the data licensing process
Recommendation 8 1 Reduce the time required to obtain a data license
Goal 9 Ensure that AIMS data is GIS software independent
Recommendation 9 1 Continue to offer data in a variety of industry standard formats
Recommendation 9 2 Evaluate and implement appropriate new spatial data transfer
Goal 10 Ensure consistency in data distribution and pricing policies
Recommendation 10 1 Make all pricing and distribution policies consistent with
current County fiscal policy
Goal 11 Maximize the use potential of the data distributed by AIMS
Recommendation 11 1 Develop applications and tools that simplify data viewing
and analysis for the end user and distribute these with the
Recommendation 11 2 Increase efforts to integrate existing data and processes into
an enterprise wide GIS
Goal 12 Increase the use of GIS and AIMS data in the County s decision making
Recommendation 12 1 Continue to develop partnerships with other departments
Recommendation 12 2 Evaluate department workflows to identify situations where
GIS can increase the comprehension or effective use of
information
Recommendation 12 3 Continue to evaluate and implement new technologies that
support GIS integration
Goal 13 Raise the level of GIS awareness within the County
Recommendation 13 1 Continue educational and promotional efforts such as GIS
Day and the AIMS Coordinators meetings
INFRASTRUCTURE
Goal 14 Maximize the return on investment the County makes in AIMS annually
Recommendation 14 1 Make a concerted effort to increase revenue by developing
new products and services and by expanding the customer
Recommendation 14 2 Document hard and soft revenue generated by AIMS
services and products
Goal 15 Enhance the efficiency of AIMS technological infrastructure
Recommendation 15 1 Continue efforts to improve the availability of the AIMS
infrastructure and supporting ITS system components
Recommendation 15 2 Apply appropriate n tier distribution and deployment
strategies
Recommendation 15 3 Continue efforts to increase bandwidth by reducing technical
and organizational obstacles
Recommendation 15 4 Research and implement wireless technologies and mobile
GIS where it benefits AIMS and its customers
Goal 16 Develop standards and make them available to AIMS partners to enhance
interoperability
Recommendation 16 1 Document AIMS standards and preferences regarding
software architecture development environments RDBMS
and supporting applications
Recommendation 16 2 Implement cartographic standards to promote consistency in
design symbology annotation and legends among all AIMS
Recommendation 16 3 Implement database standards for spatial and non spatial
data and identify and document best practices
Recommendation 16 4 Implement standards for a homogeneous hardware
environment that enables easy and efficient system
administration
Recommendation 16 5 Implement coding standards that facilitate the maintainability
of applications
Recommendation 16 6 Conduct periodic reviews to ensure enforcement of
Goal 17 Enhance the efficiency of AIMS human infrastructure
Recommendation 17 1 Minimize staff turnover
Recommendation 17 2 Encourage professional growth and job satisfaction
Recommendation 17 3 Continue to develop the skill sets of staff by making funding
available for professional development Make an effort to
identify the career goals of staff and tailor training to assist in
meeting those goals
Recommendation 17 4 Strive to fill open positions by recruiting people with a broad
variety of skills including customer service project
management and systems analysis skills in addition to the
assumed GIS programming and database skills
Recommendation 17 5 Develop interns to fill positions within AIMS by providing
experience beyond Mapper of the Day duties
Recommendation 17 6 Promote teamwork and communication
Recommendation 17 7 Facilitate a flexible work environment while maintaining
personal accountability
Goal 18 Ensure that the application infrastructure of AIMS is properly documented
and maintained
Recommendation 18 1 Document all maintenance distribution and use applications
through external documents and internal code comments
Recommendation 18 2 Continue use of code control software to record and manage
changes to applications
Goal 19 Enhance the efficiency of infrastructure management
Recommendation 19 1 Increase use of database technologies to track manage and
analyze AIMS s infrastructure
Appendix A Examples of AIMS Stakeholders
Citizens of Johnson County
Johnson County Government
Land Records Clerk Appraisers Office Planning Codes Register of Deeds
Infrastructure Public Works Wastewater
Health Services Human Services and Aging Environmental
Emergency MED ACT ECC Emergency Management
Law Enforcement Judicial Sheriff
Community Services Park and Recreation Library
Other Election Office ITS
Municipal Governments in Johnson County
Overland Park Lenexa Shawnee Olathe Leawood Prairie Village Merriam
Mission Mission Hills Spring Hill De Soto Gardner Westwood
School Districts in Johnson County
Blue Valley Olathe De Soto
Private Businesses Doing Business in Johnson County
Engineering HNTB Black and Veatch Landplan Engineering Phelps
Engineering Shafer Kline and Warren Olsson Associates
Real Estate Fishman Co Realtors Cohen Esrey Phoenix Land and Title
Shaner Appraisal National Flood Research Premier Bank
Legal Polsinelli Shalton and Welte
Construction Burge Fence Signature Landscape Decks By Design Outdoor
Environment Bazin Excavating
Utilities Doing Business in Johnson County
Water One KCPL Kansas Gas Williams Pipeline Western Resources
Telecommunications Industry Doing Business in Johnson County
American Tower Sprint Comcast Time Warner Cable
Economic Development Organizations in Johnson County
County Economic Research Institute CERI Olathe Chamber of Commerce
Federal Government
Federal Emergency Management Agency FEMA U S Census Bureau
State Government
Kansas Data Access and Support Center DASC
Governments in KC Metro and Region
Wyandotte County Jackson County Mid America Regional Council MARC
Human Service Organizations Operating in Johnson County
United Community Services of Johnson County
Miscellaneous
Blue Valley Recreation Commission Deffenbaugh Industries MidAmerica GIS
Consortium MAGIC
Appendix B The Knowledge Base of an AIMS GIS Professional
The Knowledge Base of an AIMS GIS Professional
April 25 2002
Note Parenthetical items are intended as examples not as comprehensive lists
Programming
Database Concepts Techniques algorithms
RDBMS Concepts Constraints Indexes structured code cohesion coupling
Views Triggers Referential Integrity Database Programming ADO DED
DB Design Modeling Normalization Object Oriented Programming
ANSI SQL DDL DML ArcSDE Visual Basic
DB Administration Tuning Security GeoDB Deployment InstallShield
Backup Recovery UML
Microsoft SQL Server 2000 MapObjects
ArcObjects System Administration
AML System Maintenance Monitoring
Avenue Storage Administration
Web Internet VBA Planning
HTML XHTML Hardware Network Software
Java Script VB Script GIS Installation
ASP Analysis Techniques Overlay Security
XML Buffer Surface Modeling TIN Backup Archive Restore
Grid Clipping Networking
Software Workstation ArcInfo
MapObjects IMS ArcView 3 2 ArcMap
ArcIMS ArcCatalog ArcToolbox ArcPad
Cartography Geographic Data
Map Communication Collection Techniques GPS
Design Principles data COGO Remote Sensing
classification visual hierarchy Core Aerial Photo Address Match
Data Models Raster Vector
Map Symoblization Skills TIN Coverage Shapefile
Map Projections Editing Registration Rubber
Thematic Map Types Sheeting Edgematching
Choropleth Isarithmic Snapping
Applied GIS
Environmental Impact
Emer Mgmt Pub Safety
Homeland Defense Crime
Project Leadership Analysis Systems Analysis
Concepts Techniques work Transportation Routing Interviewing
breakdown milestones Utility Industries Asset Mgmt Data Flow Diagrams
deliverables estimating gantt Physical Logical Modeling
Business Site Selection
Organizational Skills Re engineering Processes
Written and Oral Communciation Software Architecture Design
Microsoft Project
County Government
Professional Land Records Tax Appraisal Cadastral
Customer Service Orientation Infrastructure Transportation Public Works
Motivation Initiative Wastewater Stormwater
Work independently in a team Community Services Public Health Parks
Problem Solving Info Seeking Skills Corrections Emergency Management
Communication Leadership Planning Development Zoning Code
Personal Accountability Integrity 14 Enforcement

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