Smartrg Gateway User Manual Lmi Net-Books Pdf

SmartRG Gateway User Manual LMi net
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Table of Contents,Table of Contents 1 Add a MAC Filtering Rule 59. Disclaimer 3,Copyright and Trademarks 3 Parental Control 60. FCC Interference Statement 3 Quality Of Service 62. FCC Caution 3,Supported DSCP Values 64,Safety Warnings 4. Welcome 5 Routing 73,Purpose Scope 5 DNS 77,Intended Audience 5 DSL 81. Getting Assistance 5 DSL Bonding 84,GETTING FAMILIAR WITH YOUR GATEWAY 6.
LED Status Indicators 6,DNS Proxy 87,Connections 6. Interface Grouping 88,External Buttons 8,IP Tunnel 89. Installing your SmartRG Gateway 9,Logging in to your SmartRG Gateway s UI 9. Certificate 94,Device Info 11,Summary 11 Multicast 98. WIRELESS 100,Statistics 14,Security 103,Statistics WAN Page for SR515ac Gateway 16.
MAC Filter 112,References 21,Wireless Bridge 113,Advanced 114. Station Info 118,DIAGNOSTICS 118,ADVANCED SETUP 24. Diagnostics 118,Layer2 Interface 24,Fault Management 119. WAN Service 30,Ethernet OAM 120,Ethernet Config 44. Trace Route to Host 122,Management 123,NAT 50 Settings 123.
Security 55, SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 1. System Log 127,Security Log 129,SNMP Agent 130,Management Server 131. Internet Time 136,Access Control 137,Add an Account 137. Modify or Delete an Account 138,Default Passwords 140. Update Software 144,Reboot 144,APPENDIX A ADVANCED FEATURES 146.
Connect and Surf Automatic Broadband Con,nection Configuration 146. Activation Automatic ACS Connection Con,figuration 146. TR 069 Remote Management ACS Support 146,APPENDIX B FEATURE COMPARISON MATRIX 148. REVISION HISTORY 150, SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 2. Disclaimer, SmartRG does not assume any liability arising out of the application or use of any products or software described herein Neither does.
it convey any license under its patent rights nor patent rights of others SmartRG further reserves the right to make changes to any. products described herein without notice This publication is subject to change without notice. Any trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective own. Copyright and Trademarks,Copyright 2016 by SmartRG Inc. The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated. into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying. manual or otherwise without the prior written permission of SmartRG Inc. Published by SmartRG Inc All rights reserved,FCC Interference Statement. This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two con. l This device may not cause harmful interference, l This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment gen. erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harm. ful interference to radio communications However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment. off and on the user is encouraged to try to correct the interference by one or more of the following measures. l Reorient or relocate the receiving antenna, l Increase the separation between the equipment and receiver. l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. l Consult the dealer or an experienced radio TV technician for help. This Class B digital apparatus complies with Canadian ICES 003. Cet appareil numrique de la classe B est conforme la norme NMB 003 du Canada. FCC Caution, SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 3.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate. this equipment,IMPORTANT NOTE FCC Radiation Exposure Statement. l This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. l This equipment should be installed an operated with a minimum distance of 20cm between the radiator and your body. l This transmitter must not be co located or operating in conjunction with any other antenna or transmitter. Safety Warnings, For your safety be sure to read and follow all warning notices and instructions. l To reduce the risk of fire use only No 26 AWG American Wire Gauge or larger telecommunication line cord. l Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel can service the device Please contact your vendor for further information. l Use ONLY the dedicated power supply for your device Connect the power cord or power adapter to the correct supply voltage. 110V AC in North America or 230V AC in Europe, l Do NOT use the device if the power supply is damaged as it might cause electrocution. l If the power supply is damaged remove it from the power outlet. l Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply. l Place connecting cables carefully so that no one will step on them or stumble over them Do NOT allow anything to rest on the. power cord and do NOT locate the product where anyone can walk on the power cord. l If you wall mount your device make sure that no electrical gas or water pipes will be damaged. l Do NOT install nor use your device during a thunderstorm There may be a remote risk of electric shock from lightning. l Do NOT expose your device to dampness dust or corrosive liquids. l Do NOT use this product near water for example in a wet basement or near a swimming pool. l Make sure to connect the cables to the correct ports. l Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device. l Do NOT store things on the device,l Connect ONLY suitable accessories to the device. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 4. Thank you for purchasing this SmartRG product, SmartRG proudly brings you the best most innovative broadband gateways available SmartRG enables service providers to monitor.
manage and monetize the connected home through the design and production of reliable and highly interoperable hardware and soft. ware solutions, As an early innovator in TR 069 remote management technology SmartRG offers the finest in managed broadband and home net. working solutions Our products leverage various broadband access technologies and are outfitted with highly customizable software. meeting diverse service provider requirements Based in the USA SmartRG provides local proactive software development and cus. tomer support In the rapidly evolving broadband market SmartRG helps service providers keep their businesses on the cutting edge. through its laser focused product line leveraging the very latest in broadband access and home networking technologies SmartRG solu. tions enable service providers to improve their bottom line by reducing service costs and increasing customer satisfaction. Learn more at www SmartRG com,Purpose Scope, The purpose and scope of this document is to provide SmartRG customers with installation configuration and monitoring information. for the SR300x and SR500x CPE platforms,Intended Audience. The information in this document is intended for Network Architects NOC Administrators Field Service Technicians and other net. working professionals responsible for deploying and managing broadband access networks Readers of this manual are assumed to have. a basic understanding of desktop computer operating systems networking concepts and telecommunications. Getting Assistance, Subscribers If you require help with this product please contact your service provider. Service providers if you require help with this product please open a support request. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 5. GETTING FAMILIAR WITH YOUR GATEWAY, This section contains a quick description of the Gateway s lights ports and buttons SmartRG produces several models that vary slightly.
in capabilities See Appendix B for details but the basic scheme of lights ports and buttons represented in this section exists on each. LED Status Indicators, Your SmartRG gateway has several indicator lights LEDs on its exterior The number and type of ports vary from model to model The. following table illustrates a comprehensive set of LEDs to cover the indicators available on all models. Connections, SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 6. Below is a generic representation of a SmartRG gateway Your specific model may have more or fewer ports and controls across the. back of the unit Refer to the Quick Start Guide enclosed with your gateway for specifics regarding installation of your particular model. The ports depicted in this example are described below. The grey RJ12 port labeled DSL is specifically intended for connection to an internet provider via a DSL Digital Subscriber Line service. The center pair carries the first DSL line For models like the SR550n equipped with two DSL ports and bonded DSL capability the outer. pair carries the second line, A stand alone RJ45 port labeled WAN enables your SmartRG gateway to be hard wired to another network device with a RJ45 Ethernet. output such as a cable fiber or DSL modem, For models with a stand alone RJ45 WAN port and a DSL port the WAN port can be re purposed to function as an additional LAN port. when your internet connection is via DSL, For instructions to enable this SmartPortTM feature see the Ethernet Configuration section in this manual.
SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 7. The four yellow RJ45 ports across the back of your gateway labeled LAN1 LAN2 LAN3 LAN4 are the means to connect client devices. such as computers and printers to your gateway, On some models one of these four ports may be labeled as WAN indicating SmartPortTM support SmartPort allows a LAN port to be re. purposed to function as an Ethernet WAN port described above When this port is serving as a LAN port the corresponding LED on the. face of the unit is labeled WAN, For instructions to enable this SmartPortTM feature see the Ethernet Configuration section in this manual. USB ports on SmartRG products currently provide 5 DC volts. Use only the power supply included with your gateway Intended for indoor use only. External Buttons, Smart RG gateways provide push button controls on the exterior for critical features These buttons provide a convenient way to trigger. WPS mode toggle the WiFi radio on and off or reset the gateway Their presence and locations vary by model. The following describes each of these controls,WPS Button. The WPS button triggers WPS Wi Fi Protected Setup mode WPS is a standard means for creating a secure connection between your. gateway and various wireless client devices It is designed to simplify the pairing process between devices. If you have client devices that support WPS use this button to automatically configure wireless security for your network. For specific instructions refer to the Quick Start Guide included with your gateway Also see the Basic section of this manual. WPS configures one client device at a time You can repeat the steps as necessary for each additional WPS compliant device you wish. to connect,The location of the WPS button varies by model.
l For SR360n models the button is located on the top of the unit. l For SR510n SR550n SR515ac and SR552n models the button is located on the left side of the unit. For other models an exterior button is not present However WPS is supported via the on board software. For specific instructions refer to the Quick Start Guide included with your gateway. WiFi or WLAN Button, SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 8. The button labeled WiFi or WLAN depending on model toggles the WiFi radio on and off The WLAN LED indicator on the gateway dis. plays the current state of the WiFi radio,The location of the WLAN button varies by model. l For SR360n models the button is located on the top of the unit. l For SR510n SR512nm SR550n and SR552n models the button is located on the left side of the unit. For other models an exterior button is not present However WiFi is supported via the on board software. For specific instructions refer to the Quick Start Guide included with your gateway. To activate the WiFi radio press and hold the WiFi WLAN button for 3 5 seconds and then release Expect a 1 3 second delay before. the WiFi WLAN LED turns on Repeat this step to deactivate the WiFi radio. Reset Button, The Reset button is a small hole in the gateway s enclosure with the actual button mounted behind the surface This style of push button. prevents the gateway from being inadvertently reset during handling Reset must be actuated with a paper clip or similar implement. The location of the Reset button varies by model, l For SR5xx and SR630n models the button is located on the rear of the unit. l For SR350n models the button is located on the bottom of the unit. l For SR360n models the button is located on the left side of the unit. This pin hole sized reset button has three functions The duration for which the button is held dictates which function is carried out. Hold Duration Effect, Less than 6 seconds Performs a modem reset that is equivalent to the Reboot function in the gateway software.
6 20 seconds Performs the software equivalent to the Restore Defaults function in the gateway software. 20 or more seconds Changes the POWER LED to red and the gateway enters CFE mode which is a state associated with performing. firmware updates via Internet browser,Installing your SmartRG Gateway. The following instructions explain all connection types offered for SmartRG gateways For instructions specific to your gateway follow. the instructions in the Quick Start Guide included in the box. 1 Attach your computer s RJ45 connection to any of the SmartRG gateway s LAN ports 1 4. 2 Configure your computer s IP interface to acquire an IP address using DHCP For instructions on logging in to a SmartRG gate. way configured for bridge mode operation see the Note below. Logging in to your SmartRG Gateway s UI, To manually configure the SmartRG Gateway you can access the gateway s embedded web UI. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 9. 1 Open a browser and enter the gateway s default address usually http 192 168 1 1 may also be http 192 168 0 1 in the. address bar, 2 For some models the Network status page appears If so click the Manage gateway advanced link usually located in the. upper right corner The Authentication Required dialog box appears. 3 For all models enter the default username and password usually admin admin and click Login or OK to display the default. landing page For many models this is the Device Info page. Note The gateway s UI can be accessed via the WAN connection by entering the WAN IP address in your browser s address bar and. entering the default username and password support support WAN HTTP access control MUST be enabled to access the gateway s UI. via the WAN connection For more information see the Management Access Control section. If your SmartRG gateway is configured for bridge mode modem operation your PC will NOT be able to acquire an address via CPE. DHCP Instead manually configure your PC s interface with an IP address on the default network e g 192 168 1 100. The remainder of this guide is dedicated to a sequential walk through of the gateway user interface Screen captures are provided along. with descriptions of the options available on the pictured page Where applicable valid values are provided. For in depth how to information for specific scenarios look at the knowledge base found on our support web site Access to this site is. restricted to SmartRG customers and partners Do not share links to this site with your subscribers. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 10. Device Info, There are several selections under Device Info in the left navigation bar Each of them shows a different element of the gateway s. setup status or nature of its connection with the provider and also with LAN devices Device Info pages are read only You cannot inter. act with or change the settings in this section, When you log into the gateway interface the Device Info is the first page to appear This page displays details about the hardware and.
software associated with your gateway In addition the current status of the WAN connection if present is shown. Note The following variations exist, l For the SR3xxn models the Symmetric CPU Threads field and Aggregate Line Rate fields are not applicable. l For the SR505n and SR510n models the Aggregate Line Rate fields are not applicable The B0 Traffic B1 Traffic fields are. unique to these two models and are not shown below. l For the SR515ac model the Traffic Type and Aggregate Line Rate fields are not applicable. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 11. On this page you can view information about the connection between your ISP and your gateway The WAN interface can be DSL or Eth. ernet and supports a number of Layer 2 and above configuration options explained later in this document Some features are sup. ported only on specific SmartRG models Those exceptions are specified in this guide. In the left navigation bar click Device Info WAN The following page appears. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 12. The fields on this page are explained in the following table. Field Name Description, Interface The connection interface Layer 2 interface through which the gateway handles the traffic. Description The service description such ipoe 0 0 1 showing the type of WAN and its ID. Type The service type Options are PPPoE IPoE and Bridge. VlanMuxId The VLAN ID Options are Disabled or 0 4094. IPv6 The state of IPv6 Options are Enabled and Disabled. Igmp Not available on SR515ac gateways The state of IGMP Options are Enabled and Disabled. Igmp Pxy Applies to SR515ac gateways only The IGMP proxy. Igmp Src Enbl Applies to SR515ac gateways only The IGMP source option is enabled for this connection. MLD Not available on SR515ac gateways The state of MLD Options are Enabled and Disabled. MLD Pxy Applies to SR515ac gateways only The MLD proxy. MLD Src Enbl Applies to SR515ac gateways only The MLD source option is enabled for this connection. NAT The state of NAT Options are Enabled and Disabled. Firewall The state of the Firewall Options are Enabled and Disabled. Status The status of the WAN connection Options are Disconnected Unconfigured Connecting and. IPv4 Address The obtained IPv4 address,IPv6 Address The obtained IPv6 address. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 13. Statistics, The Statistic pages provide network interface information for LAN WAN Service xTM and xDSL All data is updated in 15 minute inter. l For SR512nm models statistics are also provided for MoCA connections. l For SR515ac models statistics are also provided for the 2 4 Ghz and 5 Ghz wireless connections. On this page you can view the received and transmitted bytes packets errors and drops for each LAN interface configured on your gate. way All local LAN Ethernet ports Ethernet WAN ports and w10 Wireless Interface are included. In the left navigation bar click Device Info Statistics The Statistics LAN page appears where you can view detailed information. about the status of your LAN, To reset the counters click Reset Statistics near the bottom of the page.
Note Only the SR360n and SR5xx models support the SmartPort feature where a LAN port can be re purposed to function as a WAN. port as shown in the Interface column, The fields on this page are explained in the following table. SMARTRG INC PROPRIETARY AND CONFIDENTIAL ALL RIGHTS RESERVED COPYRIGHT 2016 14.

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