Restaurant Mobile Point Of Sale-Books Pdf

RESTAURANT MOBILE POINT OF SALE
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2 EXECUTIVE SUMMARY,The right solution ingredients. In today s highly competitive restaurant industry Oracle MICROS Microsoft and Intel have put together. seamless adoption of new technology is essential to the ingredients for successfully meeting these. lowering costs and boosting productivity Restaurants challenges using the right combination of point of. of all types and sizes are seeking ways to increase sale POS software operating system tablets and. the volume of transactions acquire more customers processors The resulting solution featuring MICROS. and enhance efficiency On top of these challenges Simphony 2 x empowers employees to improve. restaurants need to increase the speed and quality of the guest experience and gives food and beverage. Executive Summary, service in order to foster guest loyalty operations a competitive edge whether they have. just a few locations or hundreds This guide briefly. Proposed Solution Each part of the guest experience is critical The. walks the reader through the why and how of the, Featured Products sooner a staff member can make first contact the. solution including business advantages hardware and. Hardware Considerations better the customer will feel about the engagement. software considerations and deployment, Software Considerations The quicker an order can be accurately communicated. User Experience to the kitchen the faster the customer s food will be. Solution Deployment, ready Also the better informed employees are about.
Solution Alternatives,Oracle MICROS Microsoft and Intel have. menu updates specials and availability changes the. Business Advantage put together the right ingredients for a. smoother the customer experience will be,restaurant mobile POS solution. SOLUTION GUIDE,3 USE CASE,Elevating the engagement. The need to increase efficiency while enhancing the. customer experience becomes increasingly crucial,he need to increase efficiency while. as a business grows For example at quick service,enhancing the customer experience.
restaurants growing popularity can lead to longer,becomes increasingly crucial as a business. queues as walk up customers stand in line to place. grows Quality and consistency are, their orders At full service restaurants overall wait. essential to maintaining brand value as a, times can increase to the point of customer frustration. business expands,Executive Summary, during peak hours putting an operation s reputation. at risk Quality and consistency are essential to In addition time is lost and customers form negative. Proposed Solution, maintaining brand value as a business expands impressions when staff members are forced to return.
Featured Products,to the table because an ordered item is no longer. Hardware Considerations For example wait staffs often face challenges in order. available Staff must have up to the minute information. Software Considerations taking and customer table management As lines grow. about shortages so they can make alternative, User Experience longer and dining rooms become busier employees. Solution Deployment suggestions Communication between wait staff and. often have difficulty balancing time pressures with. Solution Alternatives the kitchen can also suffer due to time pressures. the need to engage customers in a welcoming, Business Advantage resulting in mistakes and incorrect orders. manner provide information about menu items make, suggestions and otherwise contribute to a positive. experience Managers may have difficulty in rapidly. shifting staff to cover the busiest areas,SOLUTION GUIDE.
4 USE CASE, To address these challenges restaurants need to take transmitting them back to the kitchen or order counter. the customer experience to a new level increasing Attendants can move outside for patio service or a. order accuracy and untethering technology so it can catered event and even take orders from drive through. be used flexibly at the point of service With the right customers waiting in line during peak hours Technology. technology as shown in Figure 1 staff members can be can also help staff better engage the customer and stay. free to move where they are needed for table service informed of the latest menu changes. or in store line busting taking orders and accurately. Executive Summary, Proposed Solution Central order and credit card processing Order communication. loyalty gift cards programs and and chef direction. Featured Products electronic payments through POS,Hardware Considerations. Software Considerations POS,User Experience POS Kitchen. Solution Deployment,Solution Alternatives,Business Advantage Electronic.
menu Manager,Dining room POS,POS Kitchen and,pantry inventory. management,employee labor,log and loss,prevention,Mobile Business. POS Restaurant lobby POS,Central reservation intelligence. Curbside and delivery reporting,drive through order system capabilities. patio and consolidating from direct to the, pool service all online platforms corporate office.
Figure 1 Application of mobile point of sale in a restaurant. SOLUTION GUIDE,5 PROPOSED SOLUTION,Revolutionary technology for guest satisfaction. Deploying the right POS solution is the key to meeting This solution gives users the simple lightweight. efficiency and customer experience challenges device they want while providing the security. Organizations can transform the customer experience and manageability IT professionals need Even for. by leveraging the MICROS Simphony 2 x POS solution restaurants that have an older MICROS POS system. with mTablets E Series at tables counters or in place upgrading to the latest software and tablets. drive through windows Wireless connectivity through provides a powerful new tool not available with. Wi Fi allows employees to substantially increase their previous technology. Executive Summary, productivity Adopting a software as a service SaaS. Use Case The MICROS Simphony software and Windows,model eliminates the costs of adding maintaining. Proposed Solution powered mTablet are easy to use making the. and supporting new POS application servers to, Featured Products order process go faster Employees appreciate the. accommodate geographical expansion, Hardware Considerations Windows touch screen interface as they have become.
Software Considerations Restaurants can now reduce customer wait times accustomed to touch technology from their personal. User Experience increase employee productivity and support business mobile devices At the same time the MICROS. Solution Deployment, growth with a next generation solution that blends Simphony cloud delivery model provides access to. Solution Alternatives, the mobility of tablets with all the enterprise grade the enterprise architecture and manageability required. Business Advantage, capabilities offered by MICROS POS software for efficient multi unit operations. SOLUTION GUIDE,6 PROPOSED SOLUTION, As shown in Figure 2 MICROS provides an end to end base mounted mTablets for workers with assigned. solution at the restaurant location with various stations but who also benefit from occasional mobility. mTablets E Series connected to the MICROS cloud All systems remain connected to a local server for. via a local network Mobile devices include small device management while the MICROS cloud can. 8 inch mTablets for the wait staff and larger 11 inch simultaneously serve additional restaurant locations. Executive Summary,Proposed Solution,Featured Products Simphony.
Hardware Considerations,Software Considerations,User Experience. Solution Deployment,Solution Alternatives Restaurant premises. Business Advantage,Local router,Local server, 8 inch mTablets 11 inch mTablets with base with device. for wait staff for manager kitchen host management. Figure 2 MICROS end to end POS solution,SOLUTION GUIDE. 7 FEATURED PRODUCTS,MICROS Simphony 2 x, MICROS Simphony 2 x is the premier enterprise enabled.
POS solution featuring unprecedented customer,engagement capabilities and mobile and web based. management and reporting Flexible and scalable this. cloud based solution can grow as a business develops. supporting thousands of tablets and providing a single. Executive Summary,solution with vast integration capabilities. Proposed Solution,MICROS mTablet E Series,Featured Products. Ideal for running Simphony 2 x the MICROS mTablet,Hardware Considerations. E Series is lightweight and versatile offering a bright. Software Considerations, 8 or 11 inch HD liquid crystal display that showcases.
User Experience, Figure 3 11 inch MICROS mTablet with MICROS mStation base. the modern look and feel of Windows 8 1 live tiles. Solution Deployment,Solution Alternatives, and fully customized restaurant content The 11 inch. Business Advantage version with optional MICROS mStation base is Intel Atom processor. shown in Figure 3 Designed specifically for the latest Windows 8 1 tablets. the Intel Atom processor Z3700 Series delivers, Microsoft Windows Embedded 8 1 Industry excellent performance with four processing cores. Windows Embedded 8 1 Industry edition provides and Intel HD Graphics with Intel Clear Video HD. a highly efficient platform for MICROS POS with a Technology The energy efficient system on chip SoC. compelling user interface powerful application design helps conserve battery power and enables thin. support security and manageability In addition to the and light designs. full capabilities of Windows 8 1 Windows Embedded, 8 1 Industry offers increased flexibility and enhanced. lockdown capabilities,SOLUTION GUIDE,8 HARDWARE CONSIDERATIONS.
Tablets in service, As described earlier the mTablet E Series is available The 11 inch version of the mTablet doubles as both a. in two form factors The 8 inch model provides mobile platform when needed and as a stationary POS. an on the go system for table wait staff in a size system using the MICROS mStation base Used on. that can be carried in an apron jacket or pants the go the larger screen allows workers to share and. pocket Because the tablets must have a continuous discuss any aspect of the workflow with a manager or. connection through Wi Fi conserving battery life while co worker The same Intel Atom processor used in the. delivering all day performance is a challenge Each 8 inch device keeps the 11 inch version thin and light as. Executive Summary, tablet must last through one or more work shifts The well While the 11 inch version consumes more power. Intel Atom processor enables the ultra mobile form with a larger screen it also has a larger battery In base. Proposed Solution, factor and long battery life of the mTablet and delivers mode the 11 inch mTablet enables hands free data. Featured Products, the responsiveness required by a graphic intensive look ups or one hand interaction such as wait staff. Hardware Considerations, modern mobile POS system Performance is crucial updating an order on the fly while carrying food or.
Software Considerations, in this use case as the waiter or waitress should be drink or kitchen staff analyzing an order while cooking. User Experience, Solution Deployment able to quickly present menu highlights to clientele The mStation base also permits operators to connect. Solution Alternatives and enter the order faster than writing it by hand The peripheral devices such as cash drawers and customer. Business Advantage tablet must process the data in real time and upload to facing displays This means the mounted tablet can. the cloud for instant presentation to the kitchen staff also function in a host station or payment station. The number of tablets required per restaurant depends. The Intel Atom processor enables ultra on staff size For example an average table service. mobile form factors and long battery life restaurant might have two 11 inch mTablets with. mStations one on the floor and one in the kitchen plus. a dozen 8 inch mTablets for customer facing wait staff. and managers MICROS can work with each individual,restaurant to define the right hardware mix. SOLUTION GUIDE,9 HARDWARE CONSIDERATIONS, MICROS also provides card swiping payment sleeves and Visa EMV Hardware enhanced Intel security. for both the 8 and 11 inch tablets The sleeves fit into technologies such as Intel Platform Trust Technology. cradles in the MICROS mTablet charging station with come together with Windows and Simphony to offer. space to simultaneously recharge up to 16 mobile robust enterprise protection. tablets at a time Unlike chargers that depend on easily. Connectivity is also paramount in this use case,damaged pins the MICROS charging bay holds the.
but many restaurants already have Wi Fi in place,tablets using a robust cradle design that doesn t. Executive Summary MICROS experts can survey restaurant sites to ensure. require any wires to be connected to the tablets, Use Case proper coverage and configuration To accommodate. There is no need for the restaurant to manage multiple. Proposed Solution increased wireless traffic MICROS may recommend. power adapters and USB cords, Featured Products setting up a closed Wi Fi network for employees and. Hardware Considerations Protecting business information and meeting Payment a public Wi Fi network intended for customer use. MICROS Simphony 2 x MICROS Simphony 2 x is the premier enterprise enabled POS solution featuring unprecedented customer engagement capabilities and mobile and web based management and reporting Flexible and scalable this cloud based solution can grow as a business develops supporting thousands of tablets and providing a single

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