Price Transparency In The Conveyancing Market Appendix-Books Pdf

PRICE TRANSPARENCY IN THE CONVEYANCING MARKET APPENDIX
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ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. 1 Online house buyer survey 3, Section P Profiling 3. Section A Consumer needs 4, Section B Searching and comparing 5. Section C Choosing 11, Section D Outcome 14, Section E Reflections 20. Section F Demographics 20, 2 Online consumer survey 24. Pre trial information 24, Selected screenshots 27.
Post trial questionnaire 37, 3 More results from the online survey and the online trial 43. House buyer survey 43, Online consumer trial 44, ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. 1 Online house buyer survey, This appendix contains the house buyer survey questionnaire . The following formatting is used in the rest of this appendix . Question number and label LOGIC, Question type , Question text. Notes instructions , Section P Profiling, P1 Bought or sold a house SHOW ALL.
Single code , Have you bought or sold a residential property in the last year Please select. 1 Bought, 2 Sold, 3 Both, 4 None of the above, If P1 2 OR P1 3 OR P1 4 screen out Must select P1 1 to continue . P2 Conveyancing provider SHOW ALL, Multi code , Which of the following did the conveyancing for your purchase Please select. all that apply Conveyancing covers the legal aspects of buying and selling. properties , ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. 1 A licensed conveyancer, 2 A solicitor, 3 I did the conveyancing myself.
4 My spouse partner did the conveyancing, 5 None of the above. If P2 5 screen out AND single code Must select P2 2 to continue . P3 Solicitor location SHOW ALL, Single code , Where was the solicitor you used based . 1 England, 2 Wales, 3 Scotland, 4 Northern Ireland. 5 Elsewhere, If P3 3 OR P3 4 OR P3 5 screen out Must select P3 1 OR P3 2 to continue . P4 Intro SHOW ALL, Text only , This survey focuses on conveyancing which is the legal aspect of buying and.
selling a property We are interested in your most recent conveyancing. experience and the information that you received or sought out before. engaging a solicitor , The survey is anonymous and should take no more than 15 minutes to. complete It will close on Monday 21st August 2017 . Economic Insight have been commissioned by the Solicitors Regulation. Authority SRA to undertake this independent study and we adhere to the. Market Research Society s MRS Code of Conduct If you would like further. information or would like to contact someone about the research please. contact Chris Pickard on 0207 100 3746 or christopher pickard economic . insight com , SRA Economic Insight and MRS logo . Please click next to continue , Section A Consumer needs. A0 Intro SHOW ALL, Text only , ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. In this section of the survey we are interested in understanding more about. your most recent conveyancing experience , A1 First time ASK ALL.
Single code , Was this the first time you had if P1 1 bought if P1 3 bought or sold a. A2 Same solicitor ASK IF BOUGHT AND SOLD P1 3 , Single code . Did you use the same solicitor for both selling and buying . 2 No I used one solicitor for buying the property and another solicitor. for selling the property, A3 Not first time ASK IF NOT FIRST TIME A1 2 . Text only , Please answer the remaining questions based on your most recent experience. of if P1 1 OR P1 3 A2 2 buying if P1 3 A2 1 buying and selling . residential property , Section B Searching and comparing.
B0 Intro SHOW ALL, Text only , What did you do once you decided to buy your property but before you. instructed a solicitor to do the conveyancing work for you . B1 Providers considered ASK ALL, Multi code , What types of providers did you consider before instructing a solicitor to. undertake the conveyancing work for you , 1 I only considered instructing solicitors. 2 I also considered licensed conveyancers, 3 I also considered doing it myself. 4 I also considered my partner friend doing it, 5 Other please specify Open text box .
ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. 6 Don t know can t remember, If B1 1 single code . B2 Finding a solicitor ASK ALL, Multi code , How did you find a solicitor Please select all that apply . 1 Internet search, 2 Advertisement in newspaper magazine. 3 Advertisement on radio television, 4 Yellow Pages. 5 Leaflet, 6 Walked past their offices, 7 Recommendation from a family member friend work colleague.
8 Recommendation from an estate agent, 9 Recommendation from bank building society mortgage lender. 10 Recommendation from financial advisor mortgage broker. 11 Already knew the solicitor but had not used, 12 Previous experience of using solicitor. 13 I was approached by the solicitor, 14 Other please specify Open text box . 15 Don t know can t remember, if B2 15 single code . B3 Time considering solicitors ASK ALL, Single code .
Roughly how long did you spend searching for providers before instructing a. solicitor to undertake the conveyancing work for you . 1 less than 1 hour, 2 between 1 2 hours, 3 between 2 4 hours. 4 between 4 6 hours, 5 between 6 8 hours, 6 more than 8 hours. 7 Other please specify Open text box , 8 Don t know can t remember. B4 Number of solicitors considered ASK ALL, Single code . if B1 2 4 Thinking about only the solicitors that you considered . approximately how if B1 1 Approximately how many solicitors did you. ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. consider before instructing a solicitor to undertake the conveyancing work for. 7 Other please specify Open text box Only allow numerical values 0. 8 Don t know can t remember, B5a Scene setting for next questions ASK ALL THAT ONLY CONSIDERED.
ONE SOLICITOR B4 1 , Text only , Please answer the following questions about the one solicitor that you. considered , B5b Scene setting for next questions ASK ALL THAT ONLY. CONSIDERED MORE THAN ONE SOLICITOR B4 2 8 , Text only . Please answer the following questions about if B4 8 all the if B4 2 two if. B4 3 three if B4 4 four if B4 5 five if B4 6 six if B4 7 value open. text box solicitors that you considered , B6 Finding a price ASK ALL. Multi code , How did you find out how much the conveyancing services for if P1 1 .
buying if P1 3 buying and selling a house would cost . 1 Prices were readily available on the website, 2 Had to fill out form on website to obtain instant quote. 3 Had to email to obtain written quote, 4 Had to call to obtain verbal quote. 5 Had to arrange face to face meeting to obtain verbal quote. 6 Had to arrange face to face meeting to obtain written quote. 7 A family member friend work colleague said how much it would. cost roughly , 8 An estate agent said how much it would cost roughly . 9 A bank building society mortgage lender said how much it would. cost roughly , 10 A financial advisor mortgage broker lender said how much it would. cost roughly , ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017.
11 Other please type in Open text box , 12 Don t know can t remember. If B4 1 single code OR B6 12 single code , B7 Pricing models ASK ALL. Multi code , How was the price of the conveyancing services presented to you . 1 Fixed fee for legal advice including all expenses and additional fees. e g search fees Land Registry fees Stamp Duty etc . 2 Fixed fee for legal advice excluding all expenses and additional fees. e g search fees Land Registry fees Stamp Duty etc . 3 Estimate of total costs for legal advice including all expenses and. additional fees e g search fees Land Registry fees Stamp Duty etc . 4 Estimate of total costs for legal advice excluding all expenses and. additional fees e g search fees Land Registry fees Stamp Duty etc . 5 I was given a rate card pricing structure, 6 Hourly fees and I was told how many hours would be required. 7 Hourly fees and I was not given an estimate of the hours required. 8 I was given a breakdown of costs including disbursements and VAT . 9 Other please specify Open text box , 10 Don t know can t remember.
if B4 1 single code OR B7 10 single code , B8a Pricing extras ASK IF PRICE EXCLUDES ADDITIONAL COSTS B7 2. Single code , Where the quoted price excluded any additional costs were you told about the. potential for existence of third party costs by the solicitor Third party costs. include survey fees Land Registry fees local search fees etc . 1 Yes the solicitor provided information about third party costs. 2 No the solicitor did not provide any information about third party. 3 only show this option if B4 2 8 It varied a lot by solicitor. 4 Don t know can t remember, B8b Variation pricing extras ASK IF PRICE EXCLUDES ADDITIONAL. COSTS VARIED BY SOLICITOR B8a 3 , Open text box . You said that it varied by solicitor whether they informed you about. additional third party costs Could you please elaborate in what way this. ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. Don t require response , B9a Ease of finding prices ASK ALL.
Single code , Generally throughout this process how easy was it to find the price of the. conveyancing services for buying a house , 1 Very easy. 3 Neither easy nor difficult, 4 Difficult, 5 Very difficult. 6 only show this option if B4 2 8 It varied a lot by solicitor. 7 Don t know can t remember, B9b Difficult to find prices ASK ALL THAT FOUND IT DIFFICULT TO. FIND PRICES B9a 4 OR B9a 5 , Multi code , You said you found it difficult to find the price of the conveyancing services for.
buying a house What was particularly difficult Please select all that apply . 1 No upfront information on prices provided, 2 Communication with solicitor was poor. 3 It took a long time to obtain a quote, 4 I was presented with confusing prices did not understand the price. 5 Other please specify Open text box , 6 Don t know can t remember. B10 Length of the process ASK ALL, Single code , Generally throughout this process how long did it take you to find out the. price of the conveyancing services for buying a house . 1 Immediately, 2 Within an hour, 3 Within a day.
4 Within two to three days, 5 Within a week, 6 Other please specify Open text box . 7 only show this option if B4 2 8 It varied a lot by solicitor. 8 Don t know can t remember, B11a Clarity of prices ASK ALL. ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. Single code , Generally throughout this process did you have to get in touch with the if. B4 1 solicitor if B4 2 8 solicitors to clarify any aspects of the pricing . 1 Yes I required clarifications on pricing, 2 No I did not require any clarifications on pricing. 3 only show this option if B4 2 8 It varied a lot by solicitor. 4 Don t know can t remember, B11b Responsiveness ASK ALL THAT ASKED CLARIFICATION.
QUESTIONS B11a 1 , Single code , Generally throughout this process how quickly did the if B4 1 solicitor if. B4 2 8 solicitors provide the pricing clarifications . 1 Immediately, 2 Within an hour, 3 Within a day. 4 Within two to three days, 5 Within a week, 6 Other please specify Open text box . 7 only show this option if B4 2 8 It varied a lot by solicitor. 8 Don t know can t remember, B12 Contact ASK ALL. Single code , How often did you have to contact the if B4 1 solicitor if B4 2 8 solicitors .
to find the price for the conveyancing services , 1 Just once. 2 Between 2 to 4 times, 3 More than 4 times, 4 Other please specify Open text box . 5 only show this option if B4 2 8 It varied a lot by solicitor. 6 Don t know can t remember, B13a Multiple contacts ASK IF NEEDED MULTIPLE CONTACTS TO. OBTAIN PRICE B12 2 OR B12 3 OR B12 4 OR B12 5 , Single code . You said you had to contact a solicitor B12 2 2 4 times B12 3 more than 4. times to find the price of the conveyancing services How did this make you. 1 I felt encouraged to contact other solicitors about their prices. ECONOMIC INSIGHT Price transparency in the conveyancing market October 2017. 2 I did not feel encouraged to contact other solicitors about their prices. 7 Other please specify Open text box , 3 Don t know can t remember.
B13b Multiple contacts qualitative ASK IF NEEDED MULTIPLE. CONTACTS TO OBTAIN PRICE B12 2 OR B12 3 OR B12 4 OR B12 5 . Open text box , You said that you had to contact a solicitor multiple times to find out the price. for the conveyancing services Could you please elaborate on this process e g . whether you emailed them first then followed up with a phone call etc . Section C Choosing, C0 Intro SHOW ALL, Text only . This section of the survey asks questions about how and why you chose the. provider that acted in your conveyancing matter , C1 Choice ASK ALL.

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