Irp Interactive Resiliency Portal Help Guide-Books Pdf

IRP Interactive Resiliency Portal Help Guide
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9 Non exercise documents,9 1 Uploading a non exercise document. 9 2 Downloading a non exercise document Comment log Versioning. 9 3 Versioning for a non exercise document, 9 4 Linking a non exercise document to a work order. 9 5 Document tagging,10 Exercise requests,10 1 Create a new exercise request. 10 2 View existing requests or drafts,10 3 Saving and editing a request draft. 11 Worksheet templates,12 Personnel,13 Noti cations.
14 My pro le,14 1 Assign a backup, 15 Usage of IRP to Manage Declaration Authorization. 15 1 Creating updating declaration authorization, 15 2 Individual users can create update their own User con rmation code. 15 3 The Admin can create a Company declaration pass code. 16 Related links in navigation,16 1 IRP Help,16 2 IBM Business Resiliency Services. 16 3 Service Request Tool Orchestra,16 4 Declaration number. 18 Glossary,2 Access to IRP,2 1 Prerequisite for IRP access.
A user must have an IBM id and be a client of IBM Business Resiliency Services. 2 2 How to obtain an IBM id,If a user has an IBM id this step is not needed. If not then follow these steps It s preferable to assign your primary work email address to. be your IBM id, Step 1 Go to www ibm com and click on the human icon and select Sign in. Step 2 Select New Create an IBMid, You ll be directed to a screen that will guide you through setting up your IBM id In the. process you ll receive an e mail with a con rmation code that you ll need in order to. complete creation of the IBM id, There may be a delay of up to fteen minutes before you will be able to use your new IBM. For assistance with an IBM id contact the IBM HelpDesk. https www ibm com account pro le us page reghelpdesk. 2 3 Initial client access to IRP, A Client Administrator will be named by the client The client s IBM Business Resiliency.
Services Service Delivery Program Advisor SDPA will be provided with the Client. Administrator s IBM id and will use it to authorize the Client Administrator s access to IRP. The SDPA can provide the Client Administrator with three levels of access. 1 Client Administrator This role only allows the user to provide alter or remove access. 2 Client Admin Coordinator This role allows the user to operate as both the Client. Administrator role and the Client Coordinator role which is needed to coordinate. worksheets and setup documents with IBM Business Resiliency Services. 3 Client Admin Coordinator Tech This role allows the user to operate as. the Client Administrator role, the Client Coordinator role which is needed to coordinate worksheets and setup. documents with IBM Business Resiliency Services and. the Client Admin Coordinator Tech role which is useful when a user needs to play. a technical role along with performing function of Client Administrator and Client. Coordinator, IMPORTANT The Client Administrator role is very important so there should always be a. backup which is the rst assignment the Client Administrator should make If the Client. Administrator was not initially assigned as Client Admin Coordinator or Client. Admin Coordinator Tech the Client Administrator should next assign a Client Coordinator. as that role is required to work with IBM Business Resiliency Services. 2 4 Link to IRP, Once the Client Administrator access is set up by the SDPA IRP can be accessed using the. IBM id via this url, https www ibm com services us en it services business continuity resiliency portal. IMPORTANT Copy this url into your browser and execute to get to the IRP signon screen. Do NOT bookmark it yet Only bookmark the url obtained AFTER signing on Bookmarking. before signing on will present an error message when you subsequently try to log on. 3 Hints and tips, 1 IRP is a single sign on application The session is closed when the browser is closed.
not just a tab in the browser but the entire browser The other way to log out may. require two steps First in the upper right of the screen click on the person icon and. then click on the log out, Then you ll be presented with this screen which may require a second sign out. 2 Navigation, a The browser back arrow has been disabled When you are nested in function near. the top of the screen you ll see a rectangle with a left arrow that will take you back. a level It looks like this, b From wherever you are in IRP the navigational area on the left side of the screen. offers movement to any of the main functions, c From the Dashboard you can use the portlets to access subsets of a function. d As you nest into a function you ll see bread crumbs at the top of the screen It. shows the screens you went through to get where you are Click on any one of. them and it will take you back to that point It looks like this. 3 Searching and Sorting, a See the Contracts section for information as to how this works Searching and.
Sorting works the same in all parts of IRP,4 Dashboard. The Dashboard is composed of a navigational area on the left which is always available for. fast path access to IRP functions and portlets that can be used to directly access subsets. of information related to each function All IRP users have access to six portlets. Contracts Scheduled exercises docs Non exercise documents Templates. Personnel and Reference center, The User management portlet is only available to a user with Client Administrator. Client Admin Coordinator or Client Admin Coordinator Tech roles. The Exercise request portlet is only available to a user with Client Coordinator. Client Admin Coordinator or Client Admin Coordinator Tech roles. 5 User management,control of client access to IRP, Only users with the Client Administrator Client Admin Coordinator or Client. Admin Coordinator Tech roles may add modify or delete access to IRP for other. clients Clients are provided with different roles dependent upon the type of access. The roles are, 1 Client Administrator This role only allows the user to add modify or remove access. 2 Client Admin Coordinator This role allows the user to play both the Client. Administrator role and the Client Coordinator role which is needed to manage approve. worksheets and setup documents with IBM Business Resiliency Services. 3 Client Admin Coordinator Tech This role allows the user to play the Client. Administrator role the Client Coordinator role and the Client Tech role. 4 Client Coordinator This role allows the user to manage approve worksheets and. setup documents with IBM Business Resiliency Services. 5 Client Tech This role can receive noti cations about setup documents. 6 Client Display This role has read only access to IRP. 7 Client Non IRP User The role can have contact information stored for reference but. does not have access to IRP, User management is accessed from the Dashboard or the navigational area by.
authorized personnel as noted above Here is an example. 5 1 View a user, This can be done by any user from the Personnel portlet It is also available as part of. User management but for authorized users only Here is how it would be done from User. management,5 2 Add a user, To add a user to IRP enter User management either from the portlet or the navigational. area and click on New user, You ll be prompted for information When nished hit the Create user button. IMPORTANT If the IBM id eld is not completed the user will not have access to IRP. This may be OK if you only want to display their contact information for use by other. users in the Personnel information If so add that person with an IRP role of Client. non IRP user,5 3 Modify a user, To modify a user s record enter User management either from the portlet or the. navigational area and click on the Edit option When editing is complete select the. Update button,5 4 Delete a user, WARNING Proceed with caution before deleting a record Some client records may also.
be used in IBM Business Resiliency Services systems in certain situations If you try to. delete one of those records you ll be presented with a warning message You should. contact your SDPA before proceeding as they will be able to ensure the user record is. removed from the location s where it is being used. To delete a user s record enter User management either from the portlet or the. navigational area and click on the Delete option, You ll be presented with a message requesting con rmation of the delete request. By selecting Delete the record will be deleted If a user is de ned to IBM Business. Resiliency Services as authorized to declare an additional warning will be displayed The. following example shows this situation,5 5 De ne a default Client Coordinator. A default Client Coordinator can optionally be created to pre populate a Client. Coordinator to a Team for future exercises Importance of the Coordinator role is that it is. used by IRP to route noti cations from IBM about documents that are ready for client. review Identifying a default coordinator will save time as it will be automatically applied. to all future Scheduled Exercises Identi cation of the default coordinator is. performed from the User Management function which is available only to clients with. an IRP Administrative role After opening the User Management portlet or by selecting. User Management from the navigational area you ll see a Set Default Coordinator. button Click on that button select a coordinator and click on OK. Clicking on Set default coordinator results in this window where the default Client. Coordinator can be selected Choose whether the Client Coordinator will be automatically. assigned to the Team for all future exercises or only future exercises with no coordinator. assignment This process removes an extra step for the client and provides IRP a direct. contact for noti cations of setup documents needing review. 6 Contracts, A user can view much of their contract information from IRP From the Dashboard it is. available either through the portlet or the navigational area. In this example I ve clicked within the portlet where it shows number of contracts as. Total 4 and get this result, Along with currently active contract revisions contracts with a revision that goes into. effect in the future would also display This example doesn t have any future revisions in. it as is shown in the status column Five items are highlighted here. 1 Copy List is copied to the user s clipboard for subsequent pasting elsewhere. 2 Export List can be downloaded by the user, 3 Show 10 entries Using the dropdown allows raising number of contracts on the rst.
screen to be raised to either 25 50 or 100 This can be used to allow all contracts to. be on the rst screen This setting is retained between sessions. 4 Search Use any part of a string and the contract list will be reduced to just those rows. that match the string For example in the above screen a search on orch would. return just one row where Description is Orchestration Managed Services The. search works across multiple screens used to provide the entire list. 5 Sorting Column Headers Sorting of a column is performed by clicking on column. header or the up down arrows to their right As with searching sorting is performed. across all screens used to provide the list, 6 Contract provides a hot link to be opened to show contract details See below for. more on this, 7 If any effective or end dates are shown as please refer to your contractual. documentation For some contracts the date information is not currently available in. the system For those the user should refer to the original contract provided by IBM. Business Resiliency Services sales, When selecting a contract from the list there are ve tabs of information Con guration. Services Dates Scheduled exercises and Summary that will be described in the following. subsections,6 1 Con guration, By clicking on the contract number more contract information becomes visible This. example shows the result of selecting contract CFTZ90D Search sort and show entries. function the same here as was explained above for the contract list The default result is. the contracted con guration in this example of contract CFTZ90D which was selected. Note also the Nickname which will be explained in more detail following the image. 6 1 1 Provision of a Nickname for a contract, A client with an IRP Administrative or Coordinator role may optionally provide a nickname.
for any or all contracts in their Contract list Nicknames may help identify the contents or. purpose of each contract Here s an example of a nickname in use for a contract. As the contract is displayed in different areas of IRP the nickname will display with the. contract number To assign or edit a contract nickname start by selecting a contract from. the list The user will be taken into the Contract details window where a blue EDIT button.

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