Hp Proliant Bl460c Server Blade Maintenance And Service Guide-Books Pdf

HP ProLiant BL460c Server Blade Maintenance and Service Guide
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Copyright 2006 Hewlett Packard Development Company L P. The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express. warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP. shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U S registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a U S registered trademark of Linus Torvalds. June 2006 First Edition, Part Number 405778 001, Audience assumptions. This guide is for an experienced service technician HP assumes you are qualified in the servicing of. computer equipment and trained in recognizing hazards in products with hazardous energy levels and. are familiar with weight and stability precautions for rack installations. Customer self repair 5, Parts only warranty service 5. Illustrated parts catalog 15, Server blade components 15. Removal and replacement procedures 20, Required tools 20. Safety considerations 20, Preventing electrostatic discharge 20.
Server blade warnings and cautions 21, Symbols on equipment 21. Server blade preparation 22, Power down the server blade 22. Remove the server blade 22, Access panel 23, Hard drive blank 23. Hard drive 24, Hard drive backplane 26, Front panel hard drive cage assembly 27. Mezzanine card 28, HP Smart Array E200i Controller cache module 29.
HP Smart Array E200i Controller battery pack 30, Server blade handle 31. Release button 32, Heatsink 33, Processor 35, System board 39. System battery 44, Cabling 47, Using the local I O cable 47. Connecting locally to a server blade with video and USB devices 47. Accessing a server blade with local KVM 47, Accessing a server blade with local media devices 48. Diagnostic tools 50, Troubleshooting resources 50, HP Insight Diagnostics 50.
Survey Utility 51, Integrated Management Log 51, Array Diagnostic Utility 51. HP Systems Insight Manager 51, HP Instant Support Enterprise Edition 52. Web Based Enterprise Service 52, Open Services Event Manager 52. Component identification 53, Front panel components 53. Front panel LEDs 54, SAS and SATA hard drive LEDs 55.
Contents 3, SAS and SATA hard drive LED combinations 55. System board components 56, Mezzanine connector definitions 57. FBDIMM slot numbering 57, System maintenance switch 57. Hard drive backplane components 58, Local I O cable 58. Specifications 60, Environmental specifications 60.
Server blade specifications 60, Acronyms and abbreviations 61. Contents 4, Customer self repair, HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow. for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP. service providers or service partners identifies that the repair can be accomplished by the use of a CSR. part HP will ship that part directly to you for replacement There are two categories of CSR parts. Mandatory Parts for which customer self repair is mandatory If you request HP to replace these. parts you will be charged for the travel and labor costs of this service. Optional Parts for which customer self repair is optional These parts are also designed for. customer self repair If however you require that HP replace them for you there may or may not be. additional charges depending on the type of warranty service designated for your product. NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer. warranty HP requires that an authorized service provider replace the part These parts are identified as. No in the Illustrated Parts Catalog, Based on availability and where geography permits CSR parts will be shipped for next business day. delivery Same day or four hour delivery may be offered at an additional charge where geography. permits If assistance is required you can call the HP Technical Support Center and a technician will help. you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a. defective part must be returned to HP In cases where it is required to return the defective part to HP you. must ship the defective part back to HP within a defined period of time normally five 5 business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement With a customer self. repair HP will pay all shipping and part return costs and determine the courier carrier to be used. For more information about HP s Customer Self Repair program contact your local service provider For. the North American program refer to the HP website http www hp com go selfrepair. Parts only warranty service, Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only. warranty service HP will provide replacement parts free of charge. For parts only warranty service CSR part replacement is mandatory If you request HP to replace these. parts you will be charged for the travel and labor costs of this service. R paration par le client CSR, Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client.
afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant. la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut. tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces. Customer self repair 5, Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez. HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront. Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont. galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous. demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type. de garantie applicable votre produit, REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la. r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit. effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue. Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre. situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le. jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance. t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de. rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous. devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation. doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se. r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte. l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur. Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus. d informations sur ce programme en Am rique du Nord consultez le site Web HP. http www hp com go selfrepair, Service de garantie pi ces seules. Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de. rechange fournies par HP ne sont pas factur es, Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez. HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s. Riparazione da parte del cliente, Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti.
difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente. dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di. assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente. al cliente per la sostituzione Vi sono due categorie di parti CSR. Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida. la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio. Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di. componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP. potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare. la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti. sono identificate da un No nel Catalogo illustrato dei componenti. Customer self repair 6, In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il. giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un. supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di. un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP. specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente. difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni. lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di. spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio. da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e. resa e sceglie il corriere vettore da utilizzare, Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il. programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair. Servizio di garanzia per i soli componenti, La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di. garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio. Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione. da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di. spedizione e di manodopera per il servizio, Customer Self Repair. HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und. h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP. Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden. kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien. unterteilt, Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie.
den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten. f r diesen Service berechnet, Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r. Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen. lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen. Garantiebedingungen zus tzliche Kosten anfallen, HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des. Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog. sind diese Teile mit No bzw Nein gekennzeichnet, CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag. geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen. einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center. anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR. Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden. muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines. vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss. mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang. enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung. Customer self repair 7, stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf. und bestimmt den Kurier Frachtdienst, Weitere Informationen ber das HP Customer Self Repair Programm erh.
HP ProLiant BL460c Server Blade Maintenance and Service Guide June 2006 First Edition Part Number 405778 001

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