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Delivering Microsoft Skype for Business to
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Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. Table of Contents, Purpose of this document 3, Optimized versus Generic delivery of Microsoft Skype for Business 4. Choosing the right Skype for Business optimization for your environment 5. Citrix HDX RealTime Optimization Pack for Microsoft Skype for Business 5. Pros of using HDX RealTime Optimization Pack for Skype for Business 6. Installation Guide 7, Prerequisites 7, Install the HDX RealTime Connector 2 4 on the Virtual Desktop 8. Windows client device HDX RealTime Media Engine 2 4 install 8. MAC OSX client device HDX RealTime Media Engine 2 4 install 10. Linux client device HDX RealTime Media Engine 2 4 install 13. Upgrading to RealTime Optimization Pack 2 4 13, Troubleshooting 14. Common deployment related tips and questions 18, Citrix HDX Generic Delivery 21. Special Considerations for Remote Users with NetScaler Gateway 22. Office 365 and Skype for Business 22, Summary 23, About the authors 24.
Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. Purpose of this document, This document serves as a guide to prepare an IT. organization for successfully evaluating Unified, Communications UC in desktop and application. virtualization environments Microsoft Skype for Business. formerly known as Lync has become an enterprise standard. must have application for desktop users In years past it. was acceptable to use Lync for chat and presence only. However today Skype is the 1 meetings provider with 1. Billion meetings per year 90 of the Fortune 100 companies. are running Microsoft Skype for Business for media rich video calling voice calling conferencing and screen. sharing Over 100 million people are using Skype for Business to communicate for work in 2018. Without proper consideration and design for optimization virtual desktop and virtual application users will very. likely find the Microsoft Skype for Business experience to be subpar Citrix and Microsoft both provide. technologies to optimize this experience to make Skype for Business responsive with crisp video and audio. even when working remotely in a virtual desktop However with multiple combinations of Skype for Business. infrastructures clients endpoint types and user locations one must find the right recipe to deliver Skype for. Business optimally, The Citrix HDX RealTime Optimization Pack in conjunction with Microsoft Skype for Business offers clear. crisp high definition video calls an optimized architecture Users can seamlessly participate in audio video or. audio only calls to and from other Skype for Business users Optimization Pack users and other standards based. video desktop and conference room systems, This document is meant to guide administrators in evaluating the Skype for Business delivery solution in their. Citrix environment It contains best practices tips and tricks to ensure that the deployment is the most robust. Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. Optimized versus Generic delivery of Microsoft Skype for Business. This is often what causes the most confusion about delivering a Microsoft Skype for Business experience in a. Citrix environment The main reason is that without optimization the media must hairpin from your client to. the server in the data center and then back to the endpoint This can put significant load on the server. especially for video and can cause delay and an overall degraded experience especially if the other party in a. Skype for Business call is originating from a user in a similar virtualized experience This method for delivering a. Microsoft Skype for Business experience is referred to as Generic delivery. The preferred method of delivery is the Optimized method In this case the architect and or administrator. must deploy the HDX RealTime Optimization Pack for Skype for Business The Optimized method is like. splitting the Skype for Business client in two as illustrated in the following comparison diagram The user. interface lives inside the virtual host and is seen completely in the virtual desktop or application display. However the media rendering or media engine is separated off to run on the endpoint This allows for a very. rich rendering of the audio and video experience, As of the 2 4 release Citrix supports HDX RealTime Optimization Pack on Raspberry Pi platform This is in.
addition to several thin and zero client devices that have been previously supported To insure optimization. these devices rely on the latest firmware updates from respective manufacturers Consult the device. manufacturer to obtain a firmware that includes the latest HDX RealTime Media Engine While firmware. containing older 2 x versions of HDX RealTime Media Engine will provide an optimized experience they will not. deliver the latest new features and improvements in HDX RealTime Optimization Pack version 2 4. Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. Choosing the right Skype for Business optimization for your environment. Skype for Business SfB optimization is not a one size fits all technology A recommended solution for each. scenario is outlined in the following matrix, Windows Macintosh Linux Chrome HTML5 Android iOS. SfB 2015 Server, SfB 2015 16 client, Server Lync 2013. client on host, Lync Online Office, 365 Lync 2013, client on host. Citrix HDX RealTime Optimization Pack version 2 4, Generic ICA HDX Delivery. Note that optimization packs have not been developed yet for mobile OS s Typically mobile users who desire. access to Skype for Business on their devices will leverage Skype for Business native apps from the appropriate. Citrix HDX RealTime Optimization Pack for Microsoft Skype for Business. Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. Pros of using HDX RealTime Optimization Pack for Skype for Business. Richest experience all media rendered on endpoint, No hair pinning effect media communications go point to point between clients and the Skype for.
Business Audio Video Conferencing Server MCU, Less resource impact on the XenApp XenDesktop hosts. Less ICA bandwidth consumed over generic approach, Allows for use of high tech Skype for Business optimized headsets and handsets. Supports delivery with XenApp using Windows Server OS s. Simple installation on client devices minimal prerequisites. Can be used remotely from the enterprise network in conjunction with Skype for Business Edge Services. users making Citrix connections via NetScaler Gateway. Wide choice of supported HDX Premium thin client devices see Citrix Ready list. https citrixready citrix com category results html f1 endpoints f2 thin clients f3 hdx levels hdx. premium compatibility HDX 20RealTime 20Optimization 20Pack 202 4 20LTSR. Support provided by both Microsoft and Citrix support. Supported method for delivering Skype for Business 2015 16 as seamless app from XenApp. No requirement for both the sides of the optimized architecture to authenticate to the backend. Requires no modification to the Skype for Business server back end. OS versions supported by the Optimization Pack 2 4. RealTime Connector installed on XenDesktop VDA XenApp Farm. o Desktop OS Microsoft Windows 10 8 1 7, o Server OS Microsoft Windows Server 2016 2012 R2 2008 R2. RealTime Media Engine Client Device, o Microsoft Windows 10 IOT Enterprise 10 8 1 7. o Microsoft Windows Server 2016 2012 R2, o Microsoft Windows devices WES7 WES 2009 Windows Thin PC TPC.
o Macintosh client versions supported OS X 10 10 through 10 13. o Linux Client versions supported, 32 Bit Ubuntu 16 04 15 10 and 14 04 Red Hat Enterprise 6 x Red Hat 6 7 CentOS 7. and 6 x Suse Enterprise Server 11 SP3, 64 Bit Ubuntu 16 04 and 15 10 Red Hat Enterprise 7 and 6 x CentOS 7 and 6 x SUSE. Linux Enterprise Desktop 12 SP1, o Unicon eLux Contact Unicon for the version of eLux that they recommend for use by the. RealTime Media Engine 2 4, o Dell Wyse ThinOS 8 2 is supported by Dell and you can get more info about it from this link. https www dell com learn us en vn press releases 2016 01 11 dell cloud client. The Citrix HDX RealTime Optimization Pack 2 4 supports the following Citrix environments read Release Notes. https docs citrix com en us hdx optimization 2 4 ltsr html for more information. Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. XenDesktop 7 Feature Pack 1 7 5 7 6 7 6 Feature Packs 1 2 and 3 7 7 to 7 9 7 11 to 7 16. XenApp 6 0 Feature Pack 1 6 5 6 5 Feature Packs 1 2 and 3 7 5 7 6 7 6 Feature Packs 1 2 and 3 7 7 to. 7 9 7 11 to 7 16, Supported Skype for Business headsets and handsets.
The list of devices that are officially supported for Skype for Business RTOP can be found here. https citrixready citrix com category, results html compatibility HDX 20RealTime 20Optimization 20Pack 202 4 20LTSR. Microsoft native Skype does not support iPhone headsets. The new release has the following key enhancements. Simulcast Video for improved video quality on conference calls with support for Logitech H 264. encoding and FEC, Audio call quality improved in fallback mode when CPU is busy. Microphone icon changes to reflect who is speaking. Compatibility with Receiver Auto Update Windows and Mac and improved software version interop. for easier upgrades, Option to compress logging to reduce bandwidth requirements. Ability to disable logging on the user Device or RealTime Connector. All UCCAPI files pulled into RTOP log file, RTME compatibility with MAC OS 10 13 High Sierra. More predictable selection of video resolution, Improved Acoustic Echo Cancellation on Windows devices.
Installation Guide, Prerequisites, Note The version 2 4 applies to Windows Mac and Linux Endpoints. 1 Download the HDX RealTime Optimization Pack 2 4 for Microsoft Skype for Business On Citrix com. select the Downloads Tab Select XenApp or XenDesktop as the product and select Product Software as. the download type Select XenApp or XenDesktop 7 16 it will be under Components. 2 Ensure that the server backend is either, a Microsoft Skype for Business server 2015. b Microsoft Skype for Business Online Office 365 hosted Skype for Business Server 2015. c Any Lync 2013 servers are updated to February 2015 Cumulative Update Citrix and Microsoft. recommend updating to the latest Cumulative update. 3 Ensure Skype for Business client 2015 16 is installed in the Virtual Desktop Agent hosts or base image as. well as XenApp servers which may be used to deliver Microsoft Skype for Business. a Microsoft Office Professional 2013 with Lync and at least the June 2016 Microsoft Office Public. Updates Latest updates recommended The client must be configured in native Skype for. Business UI mode, b Microsoft Skype for Business 2015 stand alone installer which can be installed on top of. Microsoft Office 2016 minimum version 15 0 4875 1001. c Microsoft Skype for Business 2016 Click to Run minimum version 16 0 7571 2072. Delivering Microsoft Skype for Business to XenApp and XenDesktop Users. d Microsoft Skype for Business 2016 MSI minimum version 16 0 4483 1000. 4 The client endpoint must have one of the following Receivers installed. a Citrix Receiver for Windows 4 x, If windows receiver is not installed on the clients you can install both the Citrix Receiver and the RealTime. Media Engine using a single installer available from the download page. https www citrix com downloads citrix receiver additional client software hdx realtime media engine. latest html, b Citrix Receiver for Mac 12 x, c Citrix Receiver for Linux 13 x.
The installation procedures are simple, Install the HDX RealTime Connector 2 4 on the Virtual Desktop. 1 The HDX RealTime Connector must be installed on VDAs in XenDesktop i e the hosts or base image. of the catalog as well as XenApp servers which may be used to deliver Skype for Business Link to the. ver 2 4 is here https www citrix com downloads xenapp and xendesktop components hdx. realtime optimization pack 24 html, Application Requirements. Ensure Skype for Business client is installed and patched as specified above before installing the. 2 vCPUs for Fallback mode if needed, Memory minimum 4 GB RAM 120 MB paging file. Disk space minimum 100 MB available, Network interface full duplex Ethernet T CP IP local network connection. Software DirectX 9 minimum and Microsoft NET 4 0 SP1. Windows Defender Trend Micro Deep Security McAfee etc require addition of exceptions. exclusions for RTOP processes This is essential to avoid performance degradation. Note On each of the VDA hosts if a previous version of the Citrix HDX RealTime Connector is installed please. look into the Upgrade info here https docs citrix com en us hdx optimization current. release upgrade html, Follow the https citrix sharefile com d s41252182deb462aa.
instructions in, this video, Using this image please create the appropriate machine catalogs and delivery groups in Citrix Studio before. trying to establish sessions and accessing the Skype for Business client. Windows client device HDX RealTime Media Engine 2 4 install. 1 If you have only Windows clients and you have already installed the RTME bundled with the Receiver. you can skip directly to the next section, The LTSR bundled Receiver and RTME package can be auto updated if autoupdate is enabled it Else. the RTME for Windows can be downloaded from here https www citrix com downloads citrix. app store Citrix HDX RealTime Optimization Pack for Microsoft Skype for Business Delivering Microsoft Skype for Business to XenApp and XenDesktop Users Page 6 Pros of using HDX RealTime Optimization Pack for Skype for Business Richest experience all media rendered on endpoint No hair pinning effect media communications go point to point between clients and the Skype for Business Audio

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