Car Warranty Policy Document Car Care Plan-Books Pdf

Car Warranty Policy Document Car Care Plan
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Certificate of Insurance, This insurance is only valid when accompanied by a Registration Confirmation Letter which. provides details of your vehicle and when the cover will begin and expire. This is an agreement between the Warranty Holder named in the Registration Confirmation. Letter attached and Motors Insurance Company Limited and is administered by Car Care. Plan Limited This certifies that subject to the policy Terms and Conditions and payment of. the appropriate premium the insurer will pay the costs of repair and of additional benefits. incurred by you as a result of the failure of any insured components occurring during the. period and mileage shown on the Registration Confirmation Letter. I have signed this policy on behalf of the insurer. Gary Whitelam,For Motors Insurance Company Limited. Registered in England No 2678367, Your mechanical breakdown insurance policy is underwritten by Motors Insurance Company. Limited MICL which is authorised by the Prudential Regulation Authority and regulated by. the Financial Conduct Authority and the Prudential Regulation Authority. Car Care Plan,An AmTrust Financial Company,Certificate of Insurance 1. Introduction 3,Definitions 4,How to Claim 5,Warranty 5 What is Covered 7.
Warranty 10 What is Covered 10,Additional Benefits 13. MOT Test Insurance 15,Terms and Conditions 19,Transfer Request Form 23. Complaints and Arbitration 24,Introduction, Thank you for choosing our Car Care Plan car warranty which has been specially designed for. CSMA Club members to make sure you get the most from your motoring with minimum. inconvenience The car warranty is underwritten by Motors Insurance Company Limited. 5 Mid Point Business Park Thornbury West Yorkshire BD3 7AG herein after known as the. insurer we us our It is administered by the Car Care Plan Limited who act as an agent. for Motors Insurance Company Ltd, n As you would expect from a world leading warranty specialist you ll receive a first class. service that s always reliable and handles claims quickly and efficiently. n This booklet explains how the warranty works and the many benefits you now enjoy. as a Car Care Plan car warranty holder Always keep this booklet in your car as you. must present it to your servicing dealer before we will accept a claim for repairs. n Please ensure that you read this booklet carefully and that you fully understand the. terms and conditions relating to the warranty and in particular the vehicle. servicing requirements, n If you have any questions or if any of your details are incorrect please contact.
Car Care Plan Warranty Administration on 0344 573 8021 8 30am 5 30pm. Monday Friday 9am 12 30pm on Saturdays, n Your warranty is underwritten by Motors Insurance Company Limited MICL As a. member of the ABI MICL subscribes to a code of practice that ensures the fair. treatment of policy holders In the case of a dispute with the insurer the office of the. Financial Ombudsman will conduct an independent review of your case. n Your policy if further protected by the Financial Services Compensation Scheme. FSCS which provides additional guarantees against insurer insolvency. Please make a note of your policy number before posting your Policy Document in the event. of any queries regarding your claim, Where a monthly renewing policy has been selected the policy will automatically renew each. month when your premium is paid Please see the terms and conditions Policy Premium. Payments and Policy Durations The monthly renewing policy will run for a maximum of. 12 months beyond this you will need to set up a new policy and we will let you know how to. do this before your current product ends,Definitions. Registration Confirmation Letter, This is confirmation that the insurer has accepted your proposal When you receive this. booklet please check that the Registration Confirmation Letter contains the correct details. Motors Insurance Company Ltd 5 Mid Point Business Park Thornbury. West Yorkshire BD3 7AG,Administrator, Car Care Plan Ltd 5 Mid Point Business Park Thornbury West Yorkshire BD3 7AG.
Geographical Limit, The United Kingdom which includes Great Britain Northern Ireland the Channel Islands and. The Isle of Man Europe Countries who are members of the European Union or EFTA. European Free Trade Association,Warranty Holder, The person named on the Registration Confirmation Letter. The motor vehicle referred to on the Registration Confirmation Letter. Period of Warranty, The warranty period appears on the Registration Confirmation Letter. Claims Procedure, For How to Claim on MOT Test Insurance please refer to page 18. How to Claim Under Your Warranty, At Car Care Plan we aim to make the claims procedure as simple as possible.
Repairs in the UK, 1 If you wish to make a claim under the terms of your warranty please contact a. VAT registered repairer to agree a suitable time for it to be inspected and repaired. 2 Please take this booklet and the accompanying confirmation letter with you when. delivering the vehicle to the repairer The repairer will confirm whether it is still valid. and will check your service record to verify that the vehicle has been properly. maintained, 3 You should agree that you will pay the diagnostic costs and any repairs that are not. covered by the warranty, 4 Having established that your claim is valid the repairer will contact Car Care Plan. Warranty Administration for authority to proceed You may be asked to sign the. repair invoice, 5 Car Care Plan Warranty Administration reserves the right to examine your vehicle. and ask an expert to assess the damage before any repairs can begin. If you need any further assistance relating to a claim please contact Car Care Plan. Warranty Administration Customer Services Department on 0344 573 8021. Claims Procedure continued,Repairs outside the UK, If it is necessary for a repair on your vehicle to be completed in the European Union or EFTA.
you will not require prior authorisation from us, 1 Take your vehicle to the nearest franchised dealer or a local repairer. 2 Give them your authority to complete the repairs. 3 Once the repairs have been completed pay the costs and retain the invoice. 4 On your return to the UK send your invoice you may also be required to provide. proof of servicing with a covering letter to, Car Care Plan Warranty Administration Claims Department Jubilee House. 5 Mid Point Business Park Thornbury West Yorkshire BD3 7AG. In the event that your claim is valid Car Care Plan Warranty Administration will reimburse you. in pounds sterling at the prevailing rate of exchange on the date the repair was completed. Please note that we may not pay the full cost of a repair which is completed overseas The. maximum we will pay for parts is the UK list price at the time of repair The maximum for. labour is the equivalent UK rate for labour charges. If you need to make contact while you are abroad please telephone 0044 1274 260 121. Warranty 5 Details of cover, n Available for vehicles up to five years old 60 000 miles at policy start. n No claim limit claims can be made up to the vehicle value in the aggregate. n Car hire and vehicle recovery benefit included as standard as part of a valid claim. Component Cover includes Cover excludes, Air conditioning All components other than Belts hoses blockage sedimentation. Climate control and recharging recharging is covered as. part of a valid claim, Brakes All components other than Brake pads wiring discs shoes pipes.
Casings Any casings which are damaged All damage due to accident frost or lack. as a result of a covered component of anti freeze, Catalytic convertor All components other than Damage due to impact or collision. or corrosion Diesel particulate filters, Clutch All components other than External linkages worn burnt out parts. Consumables Anti freeze gaskets oil oil filter and Replacement during routine service or. timing belt if replacement becomes due to evaporation or consumption. necessary as a result of a covered,component failure. Cooling system All components other than Failure due to blockage and. sedimentation pipes hoses and,drive belts, Differential and Drive All components other than Rubber boots gaiters and mountings. Electrics All components other than Non factory tted accessories audio. TV DVD equipment battery bulbs,and LED lighting fuses lamps wiring.
window regulators communications,equipment satellite navigation and. tra c management systems, Engine All components other than Cables belts timing belt chain is. covered exhaust system mountings,hoses and tuning,Warranty 5 Details of cover continued. Fuel system All components other than Filters pipes and hoses damage resulting. from the use of incorrect or contaminated,fuel and general tuning adjustments. Gearbox manual All components other than Belts CVT belts are covered cables. and auto external linkages gear lever and, Heating system All components other than Pipes hoses and cables.
Ignition system All components other than Spark plugs plug leads and wiring. Propshaft Propshaft including universal joints All other components. bearings and mountings, Steering All components other than Bushes drive belts gaiters rubber. boots steering wheel, Suspension All components other than Bushes mountings wheels and tyres. Turbo All components, Oil seals gaskets Failure of any internal oil seal or All other components. gasket which requires the removal,of a major component i e engine. gearbox or di erential to e ect the,General exclusions Regular maintenance tuning.
adjustments routine servicing burnt out,and carbonisation of valves and pistons. lacquering of valves damage resulting,from the use of incorrect or contaminated. fuel spark plugs HT leads airbags,tyres bodywork seats and seat belts. paintwork glass upholstery cosmetic,nishes interior and exterior trim water. ingress wiper blades wiring looms door,and window seals.
Maximum claim limit, We will only pay up to the vehicle s market value during the period of cover Claim liability is. inclusive of VAT and we will not pay the VAT part of any claim if you are a VAT registered. company or individual,THIS WARRANTY DOES NOT,COVER THE FOLLOWING. n Any parts specifically listed as being excluded,n External oil leaks lubricants and filters. n Wear and tear due to the age and mileage,covered by your vehicle. n Any loss caused directly or indirectly by the claim. or the event that caused the claim,n Any category of loss listed under section 15 of.
the warranty terms and conditions on page 20,Warranty 10 Details of cover. n Available for vehicles up to ten years old 100 000 miles at policy start. n 2 000 claim limit per claim up to the vehicle value in the aggregate. n Car hire and vehicle recovery benefit included as standard as part of a valid claim. Component Cover includes Cover excludes, ABS Braking System ABS pump and electronic control All other components. Air conditioning Compressor condenser evaporator All other components including. Climate control and expansion valve recharging of the air conditioning. system unless part of a valid repair, Ancillary Electrics Electric window motors sun roof All other components apart from those. motors and central locking system listed under electrics below. Brakes Brake servo master cylinder All other components including brake. calipers and wheel cylinders pads and brake shoes, Casings Any casings which are damaged All damage due to accident frost or. as a result of a covered component lack of anti freeze. Clutch Clutch plate clutch cover clutch All other components including external. fork and pivot thrust bearing slave linkages and worn or burnt out parts. cylinder master cylinder including,failure due to oil contamination.
Cooling system Water pump radiator thermostat and All other components including faults. thermostat housing due to evaporation or consumption. Differential and Di erential crown wheel and pinion All other components including rubber. Drive Line half shafts external drive shafts boots hubs gaiters and mountings. universal joints wheel bearings and,C V joints, Electrics Starter motor alternator electronic All other components apart from those. ignition ECU units cooling listed under Ancillary Electrics above. fan motor distributor coil and,manufacturer fitted alarm systems. Engine Starter ring gear flywheel oil pump All other components including burnt. crankshaft and bearings timing out pitted or sticking valves cables. gears and chains camshaft cam belts timing belt chain is covered. followers tappet gear valves and provided they have been replaced as. specified by the manufacturer s service, guides pistons and rings cylinder schedule exhaust system mountings. bores con rods cylinder head and hoses and tuning,cylinder head gasket. Fuel system Fuel pump tank sender unit gauge All other components including hoses. and electrical components within filters injectors linkages wiring plug. the fuel injection system leads distributor caps or rotor arm. Gearbox Internal automatic and manual All other components including belts. manual and auto gearbox components oil cooler CVT belts are covered cables. overdrive unit transfer box and external linkages gear lever and. torque converter mountings, Propshaft Propshaft including universal joints All other components.
bearings and mountings, Steering Hydraulic electric assisted steering All other components including bushes. pump rack and motor pressure drive belts gaiters rubber boots. pipes reservoir and steering box steering wheel, Suspension Coil springs wishbones ball All other components including bushes. joints hydrolastic displacer units mountings wheels and tyres. suspension arms and torsion bars,anti roll bars, Turbo Turbo unit and waste gate assembly All other components. General exclusions Regular maintenance tuning,adjustments routine servicing burnt out. and carbonisation of valves and pistons,lacquering of valves damage resulting.
from the use of incorrect or contaminated,fuel spark plugs diesel particulate filters. HT leads airbags tyres bodywork,seats and seat belts paintwork glass. upholstery cosmetic finishes interior and,exterior trim water ingress wiper blades. window regulators wiring looms door,and window seals. Maximum claim limit, We will only pay up to the vehicle value during the period of cover Claim liability is inclusive.
of VAT and we will not pay the VAT part of any claim if you are a VAT registered company. or individual,Warranty 10 Details of cover continued. THIS WARRANTY DOES NOT,COVER THE FOLLOWING,n Any parts specifically listed as being excluded. n External oil leaks lubricants and filters,n Wear and tear due to the age and mileage. covered by your vehicle, n Any loss caused directly or indirectly by the claim. or the event that caused the claim,n Any category of loss listed under section 15 of.
the warranty terms and conditions on page 20,Additional Benefits. Using your car abroad, The insurance is valid anywhere in the UK which includes Great Britain Northern Ireland the. Channel Islands and the Isle of Man The insurance will cover your car while it is outside the. United Kingdom for up to a total of 60 days in each period of insurance as long as you accept. the following, 1 The repair must be carried out in Europe which means countries who are. members of the EU or EFTA European Free Trade Association. 2 We will not pay more than the equivalent United Kingdom rate for labour. charges and manufacturer s list prices for parts at the date of your claim. 3 In Europe you can authorise repair work yourself and claim the cost back. from us as long as you have a receipt, 4 We will pay you in pounds sterling at the rate of exchange for the relevant. currency at the time of failure,Car Replacement, If you have a valid claim we will pay up to 35 a day including VAT but not including fuel or.
insurance towards the cost of a replacement car You are responsible for the first 24 hours. that you cannot use your own car After this period we will pay for a replacement for up to. seven days You must get phone approval directly from us before you use this service The. hire period does not include delays while you wait for parts to arrive or for repairs to start or. continue The most we will pay for car replacement arising from each valid claim is 245. including VAT,Vehicle Recovery, If you have a valid claim we will pay up to 70 including VAT but not including any tolls or. ferry charges towards the cost of towing your immobilised vehicle to an authorised repairer. The contribution towards towing costs must be claimed in conjunction with production of a. VAT receipt and cannot be claimed following service from an existing roadside.


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