Amadeus Reservation Ticketing-Books Pdf

AMADEUS RESERVATION TICKETING
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Amadeus Qatar Training Services, Document control. Security level, Company Amadeus Qatar W L L, Department Training Services. Author Muhammad Zafar Minhas, Reviewed by Date, Approved by Date. Version Date Change Comment By, 122010 January 2011. Amadeus Qatar Training Services, Table of Contents.
CHAPTER 1 10, Introduction to Amadeus Selling Platform 10. Signing In 11, Signing In Signing Out on command page 14. Duty Codes 14, Signing Options 14, Move between Areas 15. Move between Work Areas Options 15, Status of Work Areas 16. Local security 17, Creating an Agent Sign and Profile 17.
Deleting an Agent Sign 17, Command Recall History 18. Office Profile Display 19, Customised Itinerary Invoice message 20. CHAPTER 2 21, Amadeus Help 21, Amadeus Online Help Options 22. Amadeus Information System 23, Amadeus Information System Display Options 23. CHAPTER 3 24, Encoding and Decoding 24, Encoding and Decoding Options 24.
Conversion 25, Conversion Options 27, CHAPTER 4 28. Amadeus Air 28, Amadeus Availability 30, Amadeus Schedule 30. By Neutral Display 30, By Departure Time Display 30. By Arrival Time Display 31, By Elapsed Travel Time Display 31. Amadeus Availability Schedule Options 32, DIRECT ACCESS 32.
Time Table 34, Time Table Display Options 34, Flight Information 35. Flight Information Display Options 35, CHAPTER 5 36. Passenger Name Record PNR 36, Name Element 37, Single Passenger Name 37. Multiple Passenger with Same Surname 38, Multiple Passengers with Different Surnames 39. Passenger with an Infant 39, Amadeus Qatar Training Services.
Infant Surname Same as Adult Associated 39, Infant Surname Different with Adult Associated 40. Name Field Options 40, Sell Segment 41, Contact Field 44. Ticket Arrangement 45, Received From 46, End of Transaction 47. Ignore Transaction 48, Canceling 48, Retrieval 49. Retrieving a PNR By Record Locator 49, Retrieving a PNR By Surname 49.
Retrieving a PNR By Alphabet 49, Retrieving a PNR from Name List Display 49. Retrieving a PNR by Flight Number and Name 50, Retrieve specified element in PNR 50. Retrieving a PNR by Flight Number 50, Retrieving a PNR from List of Flight Search Display 50. Steps To Create a PNR 51, Display the Availability Schedule 51. Sell the Air Segment Segments 51, Enter the Name 52.
Enter the Contact Details 52, Enter the Ticket Arrangement Option 53. Enter the Received From Element 53, End Transaction to Save the PNR 54. CHAPTER 6 55, General Remark 55, Confidential Remark 55. Itinerary Remark 55, Other Service Information OSI 56. Special Service Request SSR 57, Special Service Request for FOID 57.
Special Service Request for Passport APIS 57, Secure Flight Passenger Data S F P D 58. Frequent Flyer 59, Creating a Frequent Flyer SSR Element 59. Advance Seat Request 60, Basic Seat Request Non Smoking 60. Basic Seat Request Smoking 60, Seat Map Display 60. Seat Map Display from PNR Flight Segment 60, Open Flight Segment 61.
Arrival Unknown ARNK 62, Option Queue 63, Queue to own Office on today s Date 63. Queue to own Office on Specified Date 63, Reconfirming Segment 64. Amadeus Qatar Training Services, Manually Insert Ticket Number 65. Printing 66, Printing Options 66, History 67, History Options 68. History Element Codes 69, CHAPTER 7 71, Segment Re Book 71.
Copy Clone PNR 72, Individual PNR Security 72, Steps to Creating PNR Security Element 72. Read Access R 72, Read Write Access B 72, No Access N 73. Options 73, Splitting a PNR 73, Steps to Splitting PNR 74. CHAPTER 8 77, Amadeus Queues 77, Queue Numbers 77. Categories 77, Date Ranges 77, Amadeus Queue types 78.
Range Code 78, Queue Count 79, Queue Display options 79. Queue Options 79, Queue Delay 80, Queue Removing 80. Queue Ignore 80, Placement in Queue 80, Sending Queue Message 80. Travel Information 81, CHAPTER 9 83, Amadeus Fares 83. Fare Quote Follow Up Entries 84, Itinerary Pricing Entries 84.
AIS Pages for Fare Quote 85, Fare Quote Display FQD 86. Fare Quote Display Explanation 87, Fare Quote Display Options 92. Fare Quote Notes 92, Fare Quote Routing 93, Follow Up Entries after Fare Quote Display 93. Currency Conversion Entries 93, Rate Of Exchange 93. Excess Baggage Charges 94, Mileage 94, Informative Pricing 95.
Amadeus Qatar Training Services, Journey Type Limits 95. Informative Pricing on Command Page 96, FQP Options 100. Informative Pricing Mask on Command Page 101, Pricing Mask Explanation 102. Stopover Transfers and Surface in the Mask 103, Informative Pricing Options 105. Booking Reservation Designator 106, Itinerary Pricing 107.
Pricing conditions apply for Itinerary Pricing 107. Price a PNR 108, Price for Single Passenger PNR 108. Price Multi Passengers PNR 110, Price a PNR without Creating Ticket Image TST 111. Itinerary Pricing Options 112, Amadeus Best Buy Pricing 113. Amadeus Best Buy Entries 113, Amadeus Best Buy with Automatic Rebooking 114. Amadeus Best Buy with Manual Rebooking 117, Amadeus Best Buy to Display Lowest Applicable Fare 119.
Best Buy options 120, List of Fares 120, CHAPTER 10 121. Amadeus Central Ticketing 121, Area Reporting Plans Bank Settlement Plans 122. Ticketing Agreement Table 123, Electronic Ticket 124. Steps To Issue an Electronic Ticket 124, Steps to Issue Net Market Selling Fare Ticket 126. Cryptic Entries to Update TST Ticketing Fields 128. Display an Electronic Ticket Record 130, E Ticket Display options 131.
Status Indicators of Electronic Ticket Record 131. Void Cancel an Electronic Ticket Record 132, Steps to Void Cancel Electronic Ticket 133. Revalidation An Electronic Ticket 135, Steps for Revalidating an E Ticket 135. CHAPTER 11 137, Reissue an Electronic Ticket 137, Steps to Reissue an Electronic Ticket 138. Reissue of Unutilised Ticket 138, Reissue of Partially Used Ticket 152. CHAPTER 12 167, Amadeus Automated Refunds 167, Steps to Process Automated Refunds 168.
Unused Electronic Ticket Refund 169, Partial Half Published Fare Refunds 170. Cryptic Entries to update Refund record 172, Amadeus Reports 173. Amadeus Qatar Training Services, Options 173, Transaction Group with QTX Option 173. Transaction types with QTC option 173, Query Report 174. Summary Report 174, Daily Report 174, Item Report 175.
Printing Report 175, Transaction Report 175, CHAPTER 13 176. Customer Profile 176, Profile Mode Command 176, Profile Access Transaction 176. Profile End Transaction 176, Profile Ignore 176, Create Traveler Profile 177. PNR Transferable Indicators 177, General Information Section 178. Document Information Section 179, Follow up Section 179.
Create a Profile from a PNR 180, Create a PNR from a Profile 180. Create Company Profile 181, Associate Traveler to Company Profile 181. Display Traveler Profile 181, Display Company Profile 181. Modifying a Profile 182, Deactivate and Reactivate a Profile 182. CHAPTER 14 183, Amadeus Hotel 183, Encode Decode Hotel Chain 183.
Hotel Chain Information 183, Hotel List 183, Hotel Availability 184. Hotel Room Type Codes 185, Room Category Codes 186. Codes 186, Single Property Display 187, Options 188. Availability Options 188, Availability and Rates from a PNR 189. Hotel Features 190, Hotel Features Category Codes 190.
Point of Reference 191, List of Categories 191, Hotel Pricing 192. Options 193, Hotel Rate Change 194, Hotel Terms 194. Amadeus Qatar Training Services, Hotel Inventory 195. Options 195, Hotel Sell 196, Sell Options 198, Hotel Modification 199. Critical Options 199, Non Critical Options 199, CHAPTER 15 200.
Amadeus Cars 200, Car Location List 201, Car Location Policy 202. Car Availability and Rates Display 203, Car Type Codes 204. Car Availability Options 206, Car Rate Categories 207. Rate Category Codes 207, Car Rate Features 208, Car Sell 209. Access Level 209, Car Sells Options 210, Modifying Car Segment 212.
CHAPTER 16 213, Amadeus Insurance 213, Provides and Products 213. Product Features 215, Price and Sell Insurance 216. Insurance Sell Options 218, Individual Policy 218. Family Policy 218, Long Sell 219, Adding Option 220. Sell Insurance without Having PNR 222, Sell Insurance in the Existing PNR 223.
Retrieving a PNR with Insurance Element 223, Canceling an Amadeus Insurance Element 224. Confirming the Insurance Pricing 224, Add Change 224. Print Display Insurance Certificate 224, CHAPTER 17 225. Amadeus Quick Reference 225, Signing In Signing Out 225. Decode Encode 225, Conversion 225, Help 226, Amadeus Information Pages 226.
Availability Schedule Timetable 226, Follow Up Entries for Availability Schedule Timetable 227. Flight Information 227, Sell Air Segment 228, Amadeus Qatar Training Services. Name Field 228, Contact Field 228, Ticket Arrangement Field 228. Received From Field 228, End Transaction 228, Retrieval PNR 229. Minimum Connecting Time 229, Frequent Flyer 229, Advance Seat Request 229.
Other Service Information OSI 229, Services Required SSR 230. Cancellation 230, Change Segment Data 230, Retrieve History 230. Remarks 230, Replicate PNR 230, Split PNR 231, Claim PNR 231. Printer Printing 231, Past Date PNR 232, Manual Ticket Number 232. Timatic 232, Queues 232, Bank Settlement Plan 232.
Fare Quote Display 233, Follow Up after Fare Quote Display 233. Currency Conversion 233, Excess Baggage Charges 233. Rate Of Exchange Display 234, Informative Pricing 234. Itinerary Pricing 234, Insert Update TST Information Cryptic Entries 235. Printing Ticket 236, Display Electronic Ticket Record 236.
Voiding an Electronic Ticket Record 236, Refunding an electronic ticket 237. Reprint ITR 237, Document Report Display 237, Amadeus Qatar Training Services. Introduction to Amadeus Selling Platform, The Amadeus Selling Platform is a comprehensive browser based front office. platform designed specifically for travel agents , Amadeus Selling Platform Vista offers you a graphical interface to the. Amadeus system making it easier for you to sell travel increase your. productivity and focus on delivering great customer service . Designed using the latest web technology the intuitive graphical interface. enables both new and expert users to make the most out of the Amadeus. The Graphic page provides intuitive access to familiar Amadeus host. functionality for any agency To complete a transaction click on a button and. fill in the blanks You can book and price flights reserve hotel rooms and. cars and view information on a full range of travel services Pop up. instructions and explanations guide the novice user . Amadeus Qatar Training Services, Signing In, To launch the Amadeus Selling Plat form Application Start internet explorer.
and enter the URL http amadeusvista com , The Welcome page will display as . Click on link at the left of the screen to initiate the application. for sign in , Amadeus Qatar Training Services, In the Sign In window enter your agent sign details and password Select. the work areas you would like to sign in to and click on sign in icon . You can also signing in to practice training , Amadeus Qatar Training Services. Click on OK to start working, Amadeus Qatar Training Services. Signing In Signing Out on command page, Two type of sign modes use in Amadeus are .
1 Sign in to production mode JI, 2 Sign in to training mode JJ. Signing in to first available area enter JI0402ZM GS. Explanation , JI Sign in transaction code, 2345XY Agent sign. GS Slash followed by the duty code, Duty Codes, AS Agent sell travel agents only PR Programmer. CE Customer engineer RC Space control, GS General sales agent SU Supervisor. PD Pre post departure agent TR TTY reject agent, For each terminal there are six work areas When agents share a terminal .
each agent can work independently in a different area When one agent uses. a terminal that Agent can use all six work areas The areas are identified as. A B C D E and F , Signing Options, Sign in entry to the first available area JI 0000AA GS. Sign in to work area A JI A 0000AA GS, Sign in to multiple areas JI A B F0000AA GS. Sign in to all work area JI 0000AA GS, Sign in with password JI 0000AA GS amadeus1. Display the status of work areas JD, Re display the Sign in message JB. Sign in to Practice Training JJ0000AA GS, Sign out of the current active area JO.
Sign out of the specific area JO B, Sign out of multiple work areas with the same agent JO A C F. Sign out of all work areas JO , Amadeus Qatar Training Services. If you have a PNR displayed in a particular area the system displays the. message PNR Present please finish or ignore You must ignore or end. The Amadeus Selling Platform is a comprehensive browser based front office platform designed specifically for travel agents Amadeus Selling Platform Vista offers you a graphical interface to the

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